Serco Group plc is seeking a Field Service First Line Manager for Electronic Monitoring Services. You will lead Field Monitoring colleagues, drive performance, ensure contractual compliance and improve service quality across England and Wales.
You’ll manage rosters, performance reviews and coaching while using data to identify improvements and support a high-performing team in a purpose-driven public-service context.
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EMS Field Service Team Lead employer: Serco Group Plc
At Serco, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. As a Mechanical Maintenance Engineer at HMP Dovegate, you'll benefit from a competitive salary, generous leave, and access to over 1,100 internal courses, ensuring you have the tools to thrive in your role while making a meaningful impact in a secure environment. Join us in creating a stable and rehabilitative setting where your contributions truly matter.
