Serco Group Plc is seeking an Inbound Contact Centre Advisor at a brand-new Bristol office. You will deliver a warm, professional customer experience, gather information, advise on next steps, and resolve issues with care and accuracy.
The role emphasizes empathy, data handling, and compliance with security standards. You’ll be part of a supportive team with hybrid working options, benefitting from pension, parking, discounts, and development opportunities.
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Empathetic Inbound Customer Care Advisor employer: Serco Group Plc
At Serco, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. As a Mechanical Maintenance Engineer at HMP Dovegate, you'll benefit from a competitive salary, generous leave, and access to over 1,100 internal courses, ensuring you have the tools to thrive in your role while making a meaningful impact in a secure environment. Join us in creating a stable and rehabilitative setting where your contributions truly matter.
