Construction Project Manager

Serco have an exciting new role for a Client Side Construction Project Manager in our Estates department. Serco is responsible under the DACI and PFI contracts for delivering planned, reactive, SV/ARC variation projects as well as AMP Estates projects across the Defence Academy site. As a Client-Side Project Manager, you will be accountable for the delivery of projects to ensure Serco meets its contractual requirements, on time, on budget to an auditable standard. The role requires a thorough understanding of the wider FM landscape and experience of managing major construction projects from inception to completion, with values ranging from £2M to £30M.

Responsibilities

• Lead the delivery of full lifecycle projects in a complex, fast-paced environment.
• Manage multi-disciplinary project teams to meet objectives on time, within scope and budget.
• Create and maintain robust business cases, plans, budgets, and governance structures.
• Actively manage RAID logs (Risks, Assumptions, Issues, Dependencies) and drive timely escalation.
• Ensure compliance with governance and assurance processes across the delivery lifecycle.
• Work with the customer to gain a clear understanding of their business requirements and identify solutions to meet these needs, ensuring they are captured as an agreed statement of requirements.
• Manage PPM and reactive work for subcontractor activities, coordinate sub-contractors for service variation delivery and asset replacement projects, and support existing Project Managers with more complex capital projects.
• Ensure CAFM Explorer system is updated to show PPM when complete and remedial jobs raised if required; proactively manage all reactive tasks in CAFM; manage asset data in CAFM following asset removal or replacement.
• Update Service Variations systems with accurate information regarding project costs, programme and status, and upload supporting documentation.
• Be accountable for the correct management and filing of all project/works documentation using systems such as SharePoint, CAFM and the Technical Library.
• Manage the delivery of works/projects from feasibility through to post-occupancy following the RIBA Plan of Works and Serco's formal project management processes, including governance and change control.
• Deliver works/projects in line with MOD processes and current building and MOD standards, obtaining relevant approvals where necessary while meeting Serco's buildability and maintenance requirements.
• Follow Serco's procurement rules for the appointment of Contractor and consultant services and take responsibility for all contract administration and cost management.
• Take personal responsibility for complying with Environmental, Health, Safety, Security and Quality Standards and ensure works are delivered in line with CDM 2015 and Control of Contractors processes.
• Carry out quality audits on site, oversee safety and adherence to risk assessments and method statements; conduct regular site inspections and take accountability for H&S matters.
• Chair internal/external project meetings with relevant stakeholders.
• Work productively with other Serco personnel to maintain positive productivity and conduct.
• Support business and customer objectives of delivering value for money in all circumstances.

Qualifications

• A ONC/HNC/HND in Construction, Build, Architecture or Building Services Engineering in either Mechanical or Electrical.
• Project Management skills and working knowledge of Building Engineering Services projects with a Contractor Management level qualification in H&S and Environment (e.g. SMSTS, IOSH).
• Excellent organisational and communications skills.
• Developed IT skills (e.g. Excel, Word, CAFM, Teams, Sharepoint etc.).
• Demonstrable experience of supervising staff in Project Management including: Leading an operational team to achieve KPIs, Stakeholder management, Management of costs, Planning, directing and controlling activities.
• Experience of supervising site operations, including: Management of Safe Systems of Work, Planning, directing and controlling activities, Agreeing scope and priorities of work, Proactive performance management.
• Ability to solve problems and make decisions.
• A proven track record in leading large complex FM Estates Projects with strong management and leadership skills.
• Experience of delivering space utilisation estates development plans.
• Experience of property standards (British Standards, SFG20, BSRIA etc.).
• Experience of leading procurement supply chain reviews.

Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled and non-disabled people.

Defence Academy context and benefits

The Defence Academy sits within a secure site with facilities including free onsite parking, sports and activity clubs, gym memberships, 18-hole golf course, riding stables, tennis courts, Astro-turf football pitches and more.

Why Serco?

• Pension: Up to 6% contributory pension scheme.
• Holidays: 25 days' annual leave plus bank holidays.
• Training and development: Access to over 1,100 internal courses, qualifications funding, mentoring opportunities, and internal progression.
• Wellbeing: 24/7 Employee Assistance Programme, healthline, wellbeing app, cash plans.
• Discounts: Retail discounts across many categories.
• ShareSave scheme: Save and buy Serco shares at a discount.
• Employee networks: Supportive networks for staff.
• Charity: Paid volunteering day and payroll giving options.

Security clearance

MoD Security Clearance. All employees are required to be security cleared to BPSS/SC level. If successful, Serco would support you with the SC process. Typically, UK residency is required for the last 5 consecutive years.