Construction Project Manager

Overview

Serco have an exciting new role for a Client Side Construction Project Manager in our Estates department. Serco is responsible under the DACI and PFI contracts for delivering planned, reactive, SV/ARC variation projects as well as AMP Estates projects across the Defence Academy site. As a Client-Side Project Manager, you will be accountable for the delivery of projects to ensure Serco meets its contractual requirements, on time, on budget to an auditable standard. The role requires a thorough understanding of the wider FM landscape, and experience of managing major construction projects from inception to completion, with values ranging from £2M to £30M.

Responsibilities

• Lead the delivery of full lifecycle projects in a complex, fast-paced environment.
• Manage multi-disciplinary project teams to meet objectives on time, within scope and budget.
• Create and maintain robust business cases, plans, budgets, and governance structures.
• Actively manage RAID logs (Risks, Assumptions, Issues, Dependencies) and drive timely escalation.
• Ensure compliance with governance and assurance processes across the delivery lifecycle.
• Work with the customer to gain a clear understanding of their business requirements and identify solutions to meet these needs, ensuring they are captured as an agreed statement of requirements.
• Manage PPM and reactive work for subcontractor activities, coordinate subcontractors for service variation delivery and asset replacement projects, and support existing Project Managers with more complex capital projects.
• Ensure CAFM Explorer system is updated to show PPM when complete and remedial jobs raised if required. Proactively manage all reactive tasks in CAFM and asset data following asset removal or replacement.
• Update Service Variations systems with accurate information regarding project costs, programme and status, and ensure all supporting documentation is uploaded.
• Be accountable for the correct management and filing of all project/works documentation using existing systems such as SharePoint, CAFM and the Technical Library.
• Manage the delivery of works/projects from feasibility through to post-occupancy following the RIBA Plan of Works and Serco\’s formal project management processes, including project governance and change control.
• Ensure works/projects are delivered in line with MOD processes and meet current building and MOD standards, obtaining relevant approvals where necessary, while meeting Serco\’s requirements for buildability and maintenance.
• Follow Serco\’s Procurement rules and regulations for appointment of Contractor and consultant services and take responsibility for all contract administration and cost management related to works/projects delivered.
• Take personal responsibility for complying with Environmental, Health, Safety, Security and Quality Standards and ensure works are delivered in line with CDM 2015 and Control of Contractors processes.
• Carry out quality audits on site while contractors are working, and ensure contractors are working safely within their risk assessments and method statements. Carry out regular site inspections and take accountability for H&S matters related to all works delivery.
• Chair internal/external project meetings with relevant stakeholders.
• Work productively with other Serco personnel, ensuring that their productivity and attitude are not adversely affected by your actions and/or behaviour.
• To support business and customer objectives of delivering value for money in all circumstances.

Qualifications and experience

• A ONC/HNC/HND in Construction, Build, Architecture or Building Services Engineering in either Mechanical or Electrical.
• Project Management skills and working knowledge of Building Engineering, with experience in Services projects with a Contractor.
• Management level qualification in H&S and Environment (e.g. SMSTS, IOSH).
• Excellent organisational and communications skills.
• Developed IT skills (e.g. Excel, Word, CAFM, Teams, SharePoint, etc.).
• Demonstrable experience of supervising staff in Project Management including:
  • Leading an operational team to achieve KPIs
  • Stakeholder management
  • Management of costs
  • Planning, directing and controlling activities
• Experience of supervising site operations, including:
  • Management of Safe Systems of Work
  • Planning, directing and controlling activities
  • Agreeing scope and priorities of work
  • Proactive performance management
  • Ability to solve problems and make decisions
• A proven track record in leading large complex FM Estates Projects with strong management and leadership skills.
• Experience of delivering space utilisation estates development plans and knowledge of property standards (British Standards, SFG20, BSRIA, etc.).
• Experience of leading procurement supply chain reviews.

Benefits and site information

The Defence Academy sits within a beautiful and secure site which hosts 2 lakes and is surrounded by acres of scenic woodland. The Academy trains the future commanders and staff officers of all three UK Armed Services and those from many countries around the world. Other benefits of working on this site include:

• Free, secure onsite parking
• Opportunity to join many sports and activity clubs (heavily subsidised subscription costs). Gym membership, the site boasting 2 fully equipped gymnasiums. 18-hole golf course (annual membership circa £375). Fully equipped riding stables, with the opportunity for lessons. Other sporting facilities include tennis courts, Astro-turf football pitches and much more.
• Pension: Up to 6% contributory pension scheme
• Holidays: 25 days\’ annual leave plus bank holidays
• Training and development: A wide range of learning opportunities with over 1,100 internal courses, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
• Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.