At a Glance
- Tasks: Lead strategic data and AI initiatives to transform public services and drive innovation.
- Company: Join Serco, a global leader in delivering essential public services.
- Benefits: Enjoy flexible working, private healthcare, bonuses, and extensive career development opportunities.
- Other info: Be part of a diverse team committed to ethical innovation and impactful change.
- Why this job: Shape the future of public services with cutting-edge data and AI solutions.
- Qualifications: 8+ years in consultancy, strong data strategy and AI expertise required.
The predicted salary is between 43200 - 72000 £ per year.
At Serco, we are helping governments and organisations harness the power of data and artificial intelligence (AI) to deliver smarter, fairer, and more connected public services. As a Solutions Lead - Data & AI, you will play a pivotal role in shaping the digital future of our customers - turning insight into impact through the intelligent use of data and emerging technologies. This is not a delivery role - it is a strategic, commercially focused position, where your success is measured by your ability to shape and win strategic deals, inspire confidence in our customers, and demonstrate how data and AI can unlock meaningful value as part of wider transformation. You will work at the intersection of strategy, innovation, and storytelling - helping clients envision how data-driven change can transform operations, services, and citizen outcomes.
Responsibilities
- Integrates data, machine learning, and intelligent automation into a compelling, value-led narrative.
- Demonstrates clear alignment to customer ambitions, digital strategies, and public sector standards.
- Embeds ethical, transparent, and responsible AI at its core.
- Balances innovation, feasibility, and commercial value to create winning, sustainable solutions.
- Lead the development of data, analytics, and AI propositions that shape and win new business.
- Build the case for change, demonstrating measurable value through data insights and AI use cases.
- Shape compelling narratives that link data and AI innovation to broader transformation programmes.
- Design end-to-end data and AI strategies, including governance, architecture, analytics, and ethical frameworks.
- Scan the horizon for emerging trends and use cases - from AgenticAI to data mesh - ensuring Serco remains at the forefront of innovation.
- Provide light-touch assurance on implementation to ensure quality and strategic alignment.
- Collate insights and best practices to enhance internal data and AI capability across the Enterprise Data Office.
- Act as a trusted advisor to internal stakeholders and customers, communicating complex concepts in clear, strategic language.
- Champion responsible and ethical AI, ensuring fairness, transparency, and accountability in every solution.
Qualifications
- 8+ years' experience in consultancy or transformation, with a strong record of shaping and winning strategic deals.
- Proven expertise in data strategy, AI/ML, and digital transformation - ideally in the public sector.
- Hands-on understanding of AI use cases such as predictive analytics, NLP, GenAI, and computer vision.
- Strong grasp of data governance, ethics, and regulation in government or highly regulated environments.
- The ability to translate technical depth into business value, influencing senior stakeholders with clarity and confidence.
- Familiarity with modern cloud data platforms (Azure, AWS, GCP) and contemporary data architectures.
- Awareness of AI assurance and risk management frameworks, with a passion for ethical, responsible innovation.
- The ability to achieve SC clearance is essential.
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Benefits
- Company car / £4200 cash alternative
- Private healthcare
- Bonus scheme of up to 20%
- Flexible working considered
- Pension – 6%
- Chance to contribute to innovation in the public services
- A company passionate about diversity and inclusion
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more.
- A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
- A safe and supportive culture.
Solutions Lead - Data & AI in City of Westminster employer: Serco Group plc
At Serco, we pride ourselves on being an exceptional employer, offering a dynamic work culture that champions innovation and inclusivity. As a Solutions Lead - Data & AI, you'll not only have the opportunity to shape the future of public services but also benefit from a comprehensive range of perks including flexible working, private healthcare, and extensive career development programmes. Our commitment to diversity and employee wellbeing ensures that every team member feels valued and empowered to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Lead - Data & AI in City of Westminster
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We think you need these skills to ace Solutions Lead - Data & AI in City of Westminster
Some tips for your application 🫡
Show Off Your Projects:In the world of data science, your projects can speak volumes about your skills. Make sure to showcase a few key projects in your CV or portfolio, especially those that highlight your ability to work with data sets, build models, or use relevant tools like Python, R, or SQL. Don’t forget to include links to any GitHub repositories if applicable!
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How to prepare for a job interview at Serco Group plc
✨Brush Up on Your Statistics
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✨Get Comfortable with Python and R
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✨Prepare for Case Studies
Expect to encounter real-world case studies during the interview. We might be asked how we’d approach a data problem or analyse a dataset to extract insights. It's essential to think out loud and demonstrate our problem-solving process so that the interviewer can see our logical thinking in action.
