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- Tasks: Visit homes to install tagging equipment and support ex-prisoners' re-integration.
- Company: Join a supportive team at Serco, promoting diversity and inclusion.
- Benefits: Competitive salary, company car, generous leave, and continuous training opportunities.
- Why this job: Make a real difference in people's lives while building confidence in the justice system.
- Qualifications: Must have a valid UK driver’s licence and good communication skills.
- Other info: Flexible working hours with a rolling rota, including weekends and evenings.
The predicted salary is between 27202 - 27202 £ per year.
Role Overview
On a day‑to‑day basis you will visit individuals in their homes to install tagging equipment. You may work alone or with a Monitoring Support Officer. You will build confidence in the justice system, reassure individuals of their safety, and help reduce pressure on the prison system by supporting ex‑prisoners to re‑integrate into their communities.
Responsibilities
- Visit individuals at their homes to install and maintain tagging equipment.
- Work independently or alongside a Monitoring Support Officer.
- Provide reassurance and build rapport with individuals, supporting their re‑integration.
- Record and report all activities accurately for the electronic monitoring system.
- Adhere to all operational procedures and safety guidelines.
Qualifications & Requirements
- BPSS & Standard DBS clearance, including identity verification, employment history checks, and a Standard DBS check covering spent and unspent convictions, cautions, reprimands, and warnings.
- Current valid UK driver’s licence.
- Physical fitness to conduct house visits.
- Good written and verbal communication skills.
- Must live in or be very close to the CH1 to CH8 postcode area.
- Eligible for occupational health assessment; will complete an Occupational Health Questionnaire.
- Welcomed application from female candidates in line with the Equality Act 2010.
Benefits
- Annual base salary of £27,202.
- Company car (includes personal use).
- Matched pension up to 6 %; life insurance.
- 25 days annual leave plus bank holidays.
- Continuous training & development opportunities.
- Employee Assistance Programme, MIND, Simply Health Care and Dental Plans.
- Discounts on attractions, mobile phones, cinema, leisure, retail and hospitality.
- Supportive team and culture promoting diversity and inclusion.
Working Hours & Schedule
Your contractual working week averages 37.5 hours. The role requires a rolling rota which includes weekends and bank holidays. Evening shifts range from 5 pm to 1 am. Flexibility is essential as you may need to start earlier or finish later on occasion.
Electronic Monitoring Field Officer\'s in Chester employer: Serco Group plc
Contact Detail:
Serco Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Electronic Monitoring Field Officer\'s in Chester
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Serco and their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the role of an Electronic Monitoring Field Officer.
✨Tip Number 3
Be ready to share real-life examples! Think of situations where you've built rapport or supported someone in need. These stories will demonstrate your ability to reassure individuals and help them reintegrate into their communities.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Electronic Monitoring Field Officer\'s in Chester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of an Electronic Monitoring Field Officer. We want to see how you can build rapport and support individuals in their re-integration into the community.
Showcase Your Communication Skills: Since good written and verbal communication is key for this role, ensure your application reflects your ability to communicate effectively. Use clear language and structure your thoughts well – it’ll make a great impression on us!
Highlight Relevant Experience: If you've got experience in similar roles or have worked with vulnerable individuals, don’t hold back! Share those stories in your application to show us you understand the importance of reassurance and support in this position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Serco Group plc
✨Know Your Role
Make sure you understand the responsibilities of an Electronic Monitoring Field Officer. Familiarise yourself with the tasks like installing tagging equipment and supporting individuals in their re-integration. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since good written and verbal communication skills are essential, practice how you would explain complex information simply. Think about scenarios where you've built rapport with others, as this will demonstrate your ability to reassure individuals and support them effectively.
✨Be Ready for Practical Questions
Expect questions about how you would handle specific situations, especially those involving safety and operational procedures. Prepare examples from your past experiences that highlight your problem-solving skills and ability to work independently or as part of a team.
✨Highlight Your Flexibility
This role requires a flexible schedule, so be prepared to discuss your availability. Share any previous experiences where you adapted to changing circumstances or worked outside of standard hours. This will show that you’re ready to meet the demands of the job.