At a Glance
- Tasks: Drive membership growth and create a welcoming experience for visitors.
- Company: Join Leisure Solutions Community Trust, promoting health and happiness in the community.
- Benefits: Competitive salary, generous holidays, and extensive training opportunities.
- Other info: Enjoy discounts, employee networks, and a supportive work environment.
- Why this job: Make a real impact on community wellbeing while developing your sales skills.
- Qualifications: Telesales experience, strong communication skills, and a passion for fitness.
The predicted salary is between 25000 - 28000 £ per year.
Here at Leisure Solutions Community Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community, whilst helping you to make MORE of every day. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Membership Sales Advisor to join our Team.
As a Membership Sales Advisor in our Serco Leisure team, you'll play a key role in driving membership growth while delivering a welcoming, engaging experience for every visitor. Your work will help create a thriving, active community and support healthier lifestyles. You'll be at the heart of the centre's success, building relationships, promoting services, and helping people take their first steps towards a more active future. From engaging with local businesses to delivering great tours and conversations, your work will directly contribute to positive impact in the community.
Responsibilities
- Generate new sales leads through outreach to local businesses, groups, and communities
- Promote and sell memberships, health and fitness services, and swimming lessons
- Deliver engaging tours of the facility to prospective members
- Manage incoming and outgoing sales calls and enquiries
- Create and support marketing activity, including social media content
- Track and report on daily, weekly, and monthly sales performance against targets
- Support the delivery of campaigns and promotions across the centre
Qualifications and Skills
- Proven telesales experience with confidence in achieving targets
- Strong communication skills with a friendly, approachable style
- A proactive mindset with the drive to generate leads and opportunities
- Good organisational skills and the ability to manage multiple tasks
- A passion for health, fitness, or supporting community wellbeing
- Full UK Driving Licence (car)
Vetting and checks
As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.
Benefits
- Salary: £25,000 to £28,000 plus excellent benefits
- Schedule: Full-time, 37.5 hours per week on a rolling rota, Monday to Friday with varied shifts finishing no later than 8pm, plus occasional weekend shifts which are typically 8am to 4pm
- Holidays: 21 days plus bank holidays (and the option to buy up to five additional leave days each year)
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Membership Sales Advisor in Burton on the Wolds employer: Serco Group plc
At Leisure Solutions Community Trust, we pride ourselves on being an exceptional employer dedicated to fostering a vibrant and inclusive work culture. As a Membership Sales Advisor, you'll not only enjoy competitive salary and benefits but also have access to extensive training and development opportunities that empower you to grow within the organisation. Join us in making a positive impact in the community while enjoying a supportive environment that values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Membership Sales Advisor in Burton on the Wolds
✨Show Your Expertise in the Gym
Get into your local fitness scene and start offering free workshops or training sessions. This not only showcases your skills but also gets your face out there. People love to connect with trainers who are active in their community!
✨Engage on Social Media
Use platforms like Instagram or TikTok to share workout tips, success stories, or transformations you’ve facilitated. Tagging your content with local fitness community hashtags can help you gain visibility and connect with potential clients or employers like Serco Group plc.
✨Connect with Local Gyms and Fitness Studios
Visit local gyms or fitness studios and ask if they need trainers. Many places look for trainers based on word-of-mouth, so don't hesitate to introduce yourself. If Serco Group plc is in your area, dropping by could be a golden opportunity!
✨Make Your Application Stand Out
When applying to places like Serco Group plc, consider including a personal training portfolio showcasing client testimonials, fitness plans, and your own fitness journey. This adds a personal touch and helps you stand out in the ever-crowded fitness market!
We think you need these skills to ace Membership Sales Advisor in Burton on the Wolds
Some tips for your application 🫡
Demonstrate Your Knowledge of Trends:Stay ahead of the curve by mentioning any current fitness trends or methods you’ve incorporated into your training practice. If you've got experience in areas like HIIT, functional training or nutrition coaching, share that! It shows us you’re serious about your development and can adapt to meet client needs.
How to prepare for a job interview at Serco Group plc
✨Showcase Your Knowledge of Fitness Trends
Make sure you're clued up on the latest fitness trends and methodologies. We should be ready to discuss how your training philosophy aligns with modern practices, or how you can implement new techniques that could benefit clients at Serco Group plc.
✨Demonstrate Your Client Management Skills
Being a personal trainer isn’t just about knowing workouts; it’s also about how you manage and motivate clients. We should think of examples where you've developed personalised training plans or motivated clients to hit their goals, and how you can apply that at Serco Group plc.
✨Prepare for Practical Scenarios
Expect to encounter practical scenarios in your interview, like demonstrating an exercise or discussing how you'd help a client overcome specific challenges. We should prepare for these by practicing key exercises and thinking through our coaching cues and support strategies.
✨Get to Know Serco Group plc's Clientele
Since it's a full-time gig, understanding the specific clientele Serco Group plc caters to is key. We should look into their target demographics and think about how our experience aligns with their needs, ensuring we can hit the ground running from day one.
