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- Tasks: Drive membership sales, welcome customers, and deliver engaging facility tours.
- Company: Join Leisure Solutions Community Trust, promoting active lifestyles in the community.
- Benefits: Competitive salary, extensive training, wellbeing programmes, and discounts at 1,000 retailers.
- Other info: Flexible work environment with opportunities for personal and professional growth.
- Why this job: Make a positive impact while helping people lead healthier, happier lives.
- Qualifications: Sales experience, strong communication skills, and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Here at Leisure Solutions Community Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community, whilst helping you to make MORE of every day. To deliver those services takes an enthusiastic and customer focused team – and right now we are looking to recruit a Sales Advisor to join our team.
Responsibilities
- Drive membership sales by achieving monthly targets and supporting retention activities.
- Welcome customers, handle enquiries and ensure every interaction is timely and professional.
- Deliver engaging tours of the facility and convert visits into memberships.
- Build relationships with local businesses and identify new opportunities for growth.
- Support and deliver marketing campaigns in partnership with internal teams.
- Plan and attend outreach events to generate leads and raise local awareness.
- Maintain accurate records and manage the membership database in line with procedures.
- Work closely with gym colleagues to support renewals and ongoing member engagement.
- Contribute ideas on industry trends and opportunities to help shape future growth.
Desired qualities
- We're looking for someone who brings energy, drive and a genuine passion for helping people.
- You'll be confident communicating, motivated by targets, and ready to make a positive impact every day.
- Experience in a sales-focused role, with a track record of achieving targets.
- Strong communication skills and the ability to build rapport quickly.
- Confidence working with numbers and interpreting key performance indicators (KPIs).
- Excellent time management and the ability to prioritise effectively.
- Self-motivated with a proactive, can-do attitude.
- Strong conflict resolution skills and calm under pressure.
- Previous experience working in either a sales or customer-facing role.
- A team player with strong interpersonal skills.
- High standards of personal presentation.
- Flexible and adaptable approach to work.
- Commitment to delivering excellent customer experiences.
Benefits
- Competitive salary with annual reviews.
- Up to 6% contributory pension scheme.
- 21 days’ annual leave plus bank holidays.
- Extensive training and development opportunities, including over 1,100 internal courses, funding for qualifications and apprenticeships, mentoring, and focus on internal progression.
- Wellbeing programmes: 24/7 Employee Assistance Programme, BUPA Anytime Healthline, wellbeing app, Simply Health cash plans, and 30% off at Serco-managed leisure centres.
- Discounts across approximately 1,000 retailers – food, clothing, entertainment, travel and more.
- Dedicated employee networks for support, idea sharing, and community building.
- Support for charitable activity: paid volunteering day each year and the option to donate to a chosen charity via payroll giving.
Sales Advisor in Bletchley employer: Serco Group plc
Contact Detail:
Serco Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor in Bletchley
✨Tip Number 1
Get to know the company inside out! Research Leisure Solutions Community Trust and understand their mission to get more people active. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your pitch! You’ll need to sell yourself just like you would sell memberships. Prepare a short, engaging introduction about your experience and how it aligns with the Sales Advisor role.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to leisure and fitness. Building relationships can give you insider info and possibly a referral!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Advisor in Bletchley
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for helping people shine through. We want to see that you genuinely care about making a positive impact in the community and that you're excited about the role.
Tailor Your Experience: Make sure to highlight any sales or customer-facing experience you've got. We love seeing how your past roles have prepared you for this position, so don’t be shy about sharing those success stories!
Be Professional Yet Friendly: While we want to see your personality, remember to keep it professional. Use a friendly tone in your writing, as if you’re speaking to a customer. This will show us that you can communicate effectively with our members.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Serco Group plc
✨Know Your Stuff
Before the interview, make sure you understand Leisure Solutions Community Trust's mission and values. Familiarise yourself with their services and how they contribute to the community. This will help you demonstrate your enthusiasm for the role and show that you're genuinely interested in making a positive impact.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've successfully driven sales or achieved targets. Be ready to discuss how you built relationships with customers and converted leads into sales. This will highlight your sales-focused mindset and ability to meet the expectations of the Sales Advisor role.
✨Engage with Enthusiasm
During the interview, let your passion for helping people shine through. Use positive body language, maintain eye contact, and be energetic in your responses. Remember, this role is all about engaging with customers, so showing your enthusiasm will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, upcoming marketing campaigns, or how they measure success in membership sales. This not only shows your interest in the role but also gives you valuable insights into the company culture and expectations.