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- Tasks: Lead hospitality services and manage events at a premier sports centre.
- Company: Bisham Abbey National Sports Centre, a hub for sports and events.
- Benefits: Up to £40,000 salary, corporate benefits, and flexible working hours.
- Why this job: Shape unforgettable experiences and lead a dynamic team in a vibrant environment.
- Qualifications: Experience in food and beverage management and strong leadership skills.
- Other info: Opportunity for career growth in a supportive and inclusive workplace.
The predicted salary is between 36000 - 60000 £ per year.
We are recruiting for an experienced Hospitality and Events Manager to lead all hospitality services at Bisham Abbey National Sports Centre. In this senior leadership role, you will be responsible for the strategic and day-to-day management of hospitality operations, including the café, kitchen, conferencing, and events. You will lead teams to deliver outstanding customer experiences while driving strong commercial performance, cost control, and full compliance with food safety, health & safety, and licensing standards.
Responsibilities
- Leading hospitality and events operations, including weddings and conferences
- Managing event delivery from set-up to breakdown
- Leading, developing, and managing multi-disciplinary teams
- Driving excellent customer service and guest satisfaction
- Managing budgets, KPIs, and compliance standards
Qualifications
- Proven food and beverage management experience
- Strong leadership, communication, and problem-solving skills
- Guest-focused with a commercial mindset
- Food Hygiene Level 3 (or willingness to achieve)
- Personal Alcohol Licence desirable
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
Position: Hospitality and Events Manager – Bisham Abbey National Sports Centre. Permanent, Full Time (Monday - Sunday, 5 days on / 2 days off; flexed to business needs). Up to £40,000 per annum + Corporate Benefits Package.
Hospitality & Events Manager in Bisham employer: Serco Group plc
Contact Detail:
Serco Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality & Events Manager in Bisham
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and events industry. Attend local events or join online groups where you can meet people who might know about job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past events, customer service successes, and any innovative ideas you've implemented. This will help you stand out during interviews and give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for the interview by researching the company and its values. Think about how your experience aligns with their goals, especially in delivering outstanding customer experiences and managing budgets. We want you to shine!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Bisham Abbey National Sports Centre.
We think you need these skills to ace Hospitality & Events Manager in Bisham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hospitality & Events Manager role. Highlight your relevant experience in managing hospitality operations and leading teams, as this will show us you’re the right fit for the job.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re passionate about hospitality and events. Share specific examples of how you've driven customer satisfaction and managed successful events in the past – we love a good story!
Showcase Your Leadership Skills: Since this role involves leading multi-disciplinary teams, make sure to emphasise your leadership experience. Tell us about times when you’ve motivated a team or solved problems effectively – we want to see your skills in action!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it, so don’t miss out on this opportunity!
How to prepare for a job interview at Serco Group plc
✨Know Your Venue
Familiarise yourself with Bisham Abbey National Sports Centre and its hospitality offerings. Understand the layout, services, and any unique features that set it apart. This will help you demonstrate your enthusiasm and show how you can enhance the guest experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Highlight specific situations where you improved team performance or resolved conflicts. This will illustrate your strong leadership abilities and your capacity to manage multi-disciplinary teams effectively.
✨Understand the Financials
Brush up on your budgeting and KPI management skills. Be ready to discuss how you've managed costs and driven commercial performance in past positions. This will show that you have a commercial mindset and can contribute to the financial success of the operations.
✨Emphasise Customer Service Excellence
Prepare to share stories that highlight your commitment to outstanding customer service. Discuss how you've gone above and beyond to ensure guest satisfaction, especially in high-pressure situations like weddings and conferences. This will resonate well with the interviewers looking for a guest-focused manager.
