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- Tasks: Build partnerships with employers to create job opportunities for participants.
- Company: Join Serco, a leader in supporting employment and skills development.
- Benefits: Enjoy competitive salary, company car, and extensive training opportunities.
- Why this job: Make a real difference by helping people find sustainable jobs.
- Qualifications: Experience in sales or recruitment, strong communication skills required.
- Other info: Hybrid role with travel, offering excellent career growth and a supportive environment.
The predicted salary is between 34000 - 36000 £ per year.
Location: Hybrid with regular travel to sites within the West Midlands
Salary: £34,000-£36,000 per annum, depending on experience, plus benefits and company car
Schedule: Full time (37.5 hours per week)
Ready to impact a better future? At Serco, we’re proud to run the Restart Scheme on behalf of the Department for Work and Pensions (DWP) in Wales and West Central England. This scheme supports people who’ve been out of work with tailored coaching and practical help to find sustainable jobs, including CV support, training and confidence-building.
Role
We’re looking for a Business Development Manager to join our team. In this role, you’ll generate, build and grow strong partnerships with employers across Birmingham, Coventry and West Bromwich, turning business needs into real job opportunities for our participants. You’ll work closely with internal teams to ensure the right candidates are matched to the right roles, helping placements succeed and delivering high-quality employment and skills outcomes.
What you’ll do
- Manage and develop a minimum of 10 key employer accounts within a specified sector, acting as the main point of contact and building trusted relationships
- Promote Serco’s full employment, skills and training offer to grow existing accounts and position Serco as the partner of choice for new accounts, including pre- and post-employment support
- Work closely with Resourcers, clearly communicating employer expectations to support effective screening and placements, ensuring roles are filled with suitable learners at pace
- Track and report on key metrics including placements, satisfaction, sustainability and repeat usage, providing updates to the Strategic Account Manager and stakeholders
- Use data insights to improve account management, employer engagement and service quality, sharing recommendations with the Strategic Account Manager
What we’re looking for
- Proven experience in sales, business development, recruitment or employer engagement, ideally in a high-volume environment
- Qualified to NVQ Level 4 (or equivalent qualification or experience)
- A sound understanding of the skills and employability sector, including current trends, challenges and opportunities
- Strong communication, negotiation and presentation skills with the ability to engage and influence a diverse range of stakeholders
- A data driven mindset with strong problem solving and analytical skills
- Experience developing strategies and translating them into actionable plans
- Strong organisation and time management, and the ability to work both independently and collaboratively
Vetting and checks
This role requires BPSS clearance, which involves identity verification, employment history, and criminal record checks to meet government security standards. An Occupational Health Questionnaire will also be required to ensure we can offer appropriate support for your wellbeing and performance.
Benefits
- Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year)
- Pension: Up to 6% contributory pension scheme
- Company Car
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Let’s impact a better future, together. Apply today.
Business Development Manager in Birmingham employer: Serco Group plc
Contact Detail:
Serco Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential employers on LinkedIn. The more connections you make, the better your chances of landing that Business Development Manager role.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially how they align with the Restart Scheme. Be ready to discuss how your experience can help them build strong partnerships and improve employment outcomes. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be an awesome addition to their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you along the way. Plus, applying directly can sometimes give you an edge over other candidates. So, get your application in and let’s make an impact together!
We think you need these skills to ace Business Development Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Development Manager role. Highlight your experience in sales, recruitment, or employer engagement, and don’t forget to showcase your communication and negotiation skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background aligns with Serco’s mission. Be genuine and let your personality come through.
Showcase Your Data Skills: Since this role requires a data-driven mindset, be sure to mention any experience you have with tracking metrics or using data insights to improve processes. This will show us that you can contribute to our goals effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Serco Group plc
✨Know Your Stuff
Before the interview, dive deep into Serco's mission and the Restart Scheme. Understand how they support job seekers and what makes their approach unique. This knowledge will help you connect your experience in business development to their goals.
✨Showcase Your Relationships
Be ready to discuss your experience in building partnerships. Prepare examples of how you've successfully managed employer accounts or engaged stakeholders in previous roles. Highlight your communication and negotiation skills, as these are crucial for the Business Development Manager position.
✨Data-Driven Mindset
Since the role involves tracking key metrics, come prepared with examples of how you've used data to drive decisions in past positions. Discuss specific metrics you've tracked and how they influenced your strategies. This will demonstrate your analytical skills and problem-solving abilities.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about the challenges Serco faces in employer engagement or how they measure success in placements. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
