At a Glance
- Tasks: Lead strategic growth in Facilities Management, focusing on Hard FM and asset management.
- Company: Join a dynamic company passionate about innovation and diversity in public services.
- Benefits: Enjoy a competitive salary, bonus scheme, private healthcare, and career development opportunities.
- Other info: Be part of a supportive culture with excellent perks and a focus on wellbeing.
- Why this job: Shape the future of FM while making a real impact in government sectors.
- Qualifications: Proven experience in Hard FM, strong communication skills, and a track record of winning contracts.
The predicted salary is between 55000 - 65000 £ per year.
We are seeking a commercially driven FM Business Development Director to lead the strategic growth of Facilities Management (FM) within our Health Business Unit. This role has a clear emphasis on Hard FM and asset management, with responsibility for expanding into new market sectors across Central and Local Government, including areas such as education and emergency services. You will play a pivotal role in identifying, shaping, and securing major opportunities, while building a sustainable and high‑value pipeline.
Key Responsibilities
- Lead market and sector analysis to identify priority areas for growth across new and emerging sectors.
- Develop and execute strategic growth plans, aligned to Health BU and wider divisional objectives.
- Build and manage senior customer relationships, creating strong engagement across government and public sector stakeholders.
- Develop and maintain a qualified pipeline (short and long term), including Capture planning Framework identification and positioning.
- Define and lead bid strategies (national and regional - hub & spoke models).
- Lead major FM bids through governance to submission.
- Conduct capability gap analysis across Hard and Soft FM (people, services, technology).
- Collaborate with other Business Unit Development Directors to drive cross‑functional growth.
- Operate at a senior leadership level: drive innovative and profitable growth across new sectors.
- Build trusted, collaborative relationships internally and externally.
- Translate strategy into tangible, deliverable outcomes.
- Lead and influence teams to deliver sustained business performance.
- Play a key role in a major transformation and growth agenda, shaping the future of FM within Serco's Health business, influencing strategy, winning significant contracts, and expanding into new and evolving markets.
Key Qualifications
- Strong background in Hard FM and asset management, with solid understanding of Soft FM services.
- Proven track record of winning and delivering FM contracts (£5M-£100M+ TCV), with credibility grounded in delivery.
- Demonstrable success in building and managing high‑value growth pipelines (£250M+ exit pipeline).
- Ability to build deep customer intimacy, establishing trusted, long‑term relationships with senior stakeholders.
- A confident, credible and impactful communicator, able to influence and challenge at all levels.
- Strong commercial and financial acumen, translating insight into winning strategies and propositions.
- Experience leading complex bids and strategic growth initiatives in demanding environments.
- Resilient, adaptable and comfortable operating at pace in ambiguous, evolving markets.
Benefits
- Company car / £4200 cash alternative.
- Private healthcare.
- Bonus scheme of up to 20%.
- Pension - 6%.
- Chance to contribute to innovation in the public services.
- A company passionate about diversity and inclusion.
- Serco discounts: cinema, merlin entertainment, online shopping discounts, mobile phone plans, leisure centre memberships.
- Support for health and wellbeing: Employee Assistance Programme, Simply Health Cash Plans, etc.
- Career development training: role specific training, leadership coaching, formal study, and more.
- Safe and supportive culture.
Business Development Director in Birmingham employer: Serco Group plc
At Serco, we pride ourselves on being an exceptional employer, particularly for the role of Business Development Director within our Health Business Unit. Our commitment to employee growth is evident through tailored career development training and a supportive culture that fosters innovation and collaboration. Located at the heart of public service transformation, we offer unique opportunities to influence significant contracts while enjoying competitive benefits such as a company car, private healthcare, and a bonus scheme, all within a diverse and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Director in Birmingham
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We think you need these skills to ace Business Development Director in Birmingham
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Serco Group plc, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Serco Group plc
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Serco Group plc’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
