Recreation Assistant-Basingstoke and Deane CLT

Recreation Assistant-Basingstoke and Deane CLT

Basingstoke Full-Time 40582 - 49600 £ / year (est.) No working from home possible
Serco Group Plc

At a Glance

  • Tasks: Ensure pool safety, provide customer care, and maintain cleanliness in a fun environment.
  • Company: Basingstoke and Deane Leisure Trust promotes active lifestyles in a friendly community.
  • Benefits: Enjoy free leisure access, discounts, and extensive training opportunities.
  • Other info: Join a supportive team with great career progression opportunities.
  • Why this job: Make a positive impact on the community while developing your skills.
  • Qualifications: Strong swimming skills and National Pool Lifeguard Qualification required.

The predicted salary is between 40582 - 49600 £ per year.

Basingstoke and Deane Leisure Trust encourages active, healthy lifestyles across the local community. Providing affordable access to a wide range of sports and leisure facilities in a safe, clean, friendly and welcoming space, their goal is to support healthier and happier lives for everyone. Delivering these services relies on an enthusiastic, customer-focused team, and they're now looking for Lifeguards to join their team and help make a positive difference every day.

As a Lifeguard you'll be an important part of life here at the centre as you ensure that everyone can use the pool in safety and that they have access to everything they need to enjoy their visit. Without you there can't be any pool activity. But you won't be working alone. Our leisure centre has a close knit and supportive team, all working towards providing an inclusive leisure hub for the entire community. You will also receive fantastic training and development opportunities and benefits including free leisure access and other various discounts.

What you'll need to do the role:

  • Excellent customer service skills as you'll be interacting heavily with our customers.
  • Providing customer care to people of all ages.
  • Supervising activities and maintaining high standards of cleanliness in the pool area.
  • Ensuring the safe handling and set up of pool equipment.
  • Being safety conscious, vigilant, and able to deal with pressurised situations.
  • Strong swimming skills and holding a National Pool Lifeguard Qualification (Royal Life Saving Society).

A world of opportunity:

Our lifeguards are integral to the running of our centres, so as well progressing into senior lifeguard positions you can move into other centre management roles in one of our 55 facilities.

Great people:

Our centres are close-knit and friendly, and we rely on each other for support. As well as the backing of the team you'll also find all the resources you need for career progression through Serco Learning.

What we offer:

  • Holidays: 21 days pro rata plus bank holidays
  • Pension: Up to 6% contributory pension scheme
  • Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
  • Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, free membership for Serco-managed leisure centres, and 24/7 access to a virtual GP service
  • Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
  • Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
  • Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging.

Recreation Assistant-Basingstoke and Deane CLT employer: Serco Group Plc

Serco Group Plc is an exceptional employer located in Wigston, offering a supportive work environment that prioritises rehabilitation and resettlement. With a strong commitment to employee growth, Serco provides comprehensive benefits including annual leave, a pension scheme, and health support services, making it an ideal place for those passionate about making a meaningful impact in offender management.

Serco Group Plc

Contact Details:

Serco Group Plc Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Recreation Assistant-Basingstoke and Deane CLT

Get Involved in Local Sports Communities

Dive into your local sports scene! Attend community games, coaching sessions, and meet-ups. Building relationships with coaches and team managers can help you uncover job opportunities before they even hit the job boards.

Leverage Internships and Volunteering

Even though you’re after a full-time role, don’t underestimate internships or volunteering in sports organisations. These positions not only give you hands-on experience but can also lead to permanent openings. Plus, it’s a fantastic way to make your face known in the industry!

Visit Sports Job Fairs

Keep an eye out for sports job fairs and career expos specific to the recreation management field. These events are goldmines for meeting hiring managers from organisations like Serco Group Plc. Bring your A-game and be ready to chat about how you can contribute to their team!

Apply Through Our Website

Don't forget to check out openings on our site! Our listings will often include positions at excellent organisations in sports recreation management, including Serco Group Plc. Applying directly through our platform increases your chances of getting noticed by recruiters. Let's get you that dream job!

We think you need these skills to ace Recreation Assistant-Basingstoke and Deane CLT

Customer Service Skills
Safety Consciousness
Vigilance
Ability to Handle Pressurised Situations
Strong Swimming Skills
National Pool Lifeguard Qualification
Supervisory Skills

Some tips for your application 🫡

Show Off Your Passion for Sports:In your cover letter, let your enthusiasm for sports and recreation shine through! We want to see your genuine interest in the industry and how it's shaped your career choices. Sharing specific experiences, like managing a team or organising an event, can really make you stand out.

Highlight Relevant Experience:When crafting your CV, focus on any relevant internships, volunteer work, or part-time jobs related to sports and recreation management. Make sure to quantify your achievements – did you increase team participation by a certain percentage or successfully lead a project? Numbers speak volumes!

Tailor Your CV for Sports Management:Use a CV format that emphasises your skills in leadership, teamwork, and event coordination. Don’t forget to include specific training or certifications that relate to sports management, as these can set you apart from other applicants. We love seeing candidates with relevant qualifications!

Express Your Long-Term Goals:In your application, we want to see your career aspirations in sports management. Don’t hesitate to include how you envision your future in this industry and how joining Serco Group Plc aligns with those goals. We’re looking for candidates who are not just a perfect fit for the role but are also excited about growing with us!

How to prepare for a job interview at Serco Group Plc

Highlight Your Passion for Sports

When chatting with Serco Group Plc, make sure to express your genuine love for sports and recreation. Share experiences that showcase your passion, whether it's managing a local sports team, organising events, or simply being an active participant in various activities. This helps them see you're not just a fit on paper, but also someone who truly cares about the field.

Showcase Your Management Skills

This role is all about managing resources and people, so be ready to discuss your leadership and organisational skills. Prepare some examples from your past experiences where you've successfully led a team or managed a project, particularly in a sports or recreation setting. Use the STAR (Situation, Task, Action, Result) technique to make your answers concise and impactful.

Be Prepared for Scenario-Based Questions

Expect case studies or scenario-based questions that assess your problem-solving and decision-making skills. You might be asked how you would handle a tricky situation, such as resolving a conflict between team members or managing a crisis during a major event. Think through these scenarios and practice how you’d articulate your thought process and solutions.

Demonstrate Enthusiasm for Team Collaboration

In the sports and recreation management field, teamwork is essential. During the interview, be prepared to discuss how you work within a team and foster a collaborative environment. Share success stories where teamwork led to a positive outcome, emphasising how you built relationships and encouraged participation among team members to achieve a common goal.