At a Glance
- Tasks: Coordinate customer assessments and ensure smooth operations at the Assessment Centre.
- Company: Join Serco Group Plc, a leader in customer experience and support.
- Benefits: Flexible working environment, training opportunities, and a chance to make a difference.
- Other info: Opportunity for travel and professional development in a supportive team.
- Why this job: Be the friendly face that helps customers navigate their assessments with ease.
- Qualifications: Strong communication skills and a knack for planning and teamwork.
The predicted salary is between 30000 - 40000 £ per year.
Serco Group Plc is seeking a proactive administrator to support the Assessment Centre involved in Functional Assessments for the DWP.
You will greet customers, organise daily sessions, and coordinate with assessors to keep waiting times low and appointments full.
Role requires strong communication, planning, and teamwork within a hybrid environment.
Travel may be needed to cover alternate ACs; training will be provided for first aid and safety duties.
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We think you need these skills to ace Assessment Center Coordinator - Customer Experience
Proactive Administration
Customer Service
Communication Skills
Planning Skills
Teamwork
Organisational Skills
Time Management
