At a Glance
- Tasks: Lead exciting recruitment campaigns for a major public sector contract and make a real impact.
- Company: Join Serco, a global leader in delivering essential public services.
- Benefits: Enjoy competitive salary, 25 days leave, and discounts on various services.
- Other info: Flexible hybrid working and a commitment to diversity and inclusion.
- Why this job: Be part of a dynamic team shaping the future of public services.
- Qualifications: Experience in high-volume recruitment and strong stakeholder management skills required.
The predicted salary is between 33500 - 38500 £ per year.
6 Months Fixed Term Opportunity
Hybrid – Attached to Solihull
Salary – Circa £35,000 pro rata – dependent on experience
Join our team and support the mobilisation of one of Serco’s most prestigious public sector contracts. We're looking for an experienced Talent Acquisition Consultant to play a pivotal role in the mobilisation of a major, high-profile public sector contract. As part of Serco's Talent Acquisition team, you'll lead recruitment activity that is critical to the successful delivery of this nationally significant mobilisation. This is an exciting opportunity to take ownership of a large-scale recruitment campaign, delivering high volume hires across a diverse portfolio of roles. The majority of recruitment will focus on contact centre and corporate positions, alongside a number of specialist and niche vacancies, giving you variety while allowing you to make a real impact from day one.
If you're an accomplished recruiter with experience delivering successful volume recruitment campaigns and enjoy managing the full recruitment lifecycle, we'd love to hear from you.
What you'll be doing
- You will take ownership of end-to-end recruitment, including attracting, assessing and appointing exceptional talent.
- Managing the full recruitment lifecycle from briefing through to offer, contracts and onboarding.
- Delivering high-volume recruitment campaigns for contact centre and corporate roles within demanding mobilisation timescales.
- Recruiting specialist and niche positions through proactive sourcing and market mapping.
- Designing and facilitating assessment and selection processes that deliver an excellent candidate and hiring manager experience.
- Managing assessment, selection, offer management, contracts and onboarding to ensure a seamless recruitment journey.
- Building and nurturing talent pools to support immediate and future hiring requirements.
- Working closely with Recruitment Marketing to develop engaging attraction campaigns and strengthen our employer brand.
- Providing market insights and recruitment intelligence to support workforce planning and hiring decisions.
What we're looking for
- We're looking for an experienced recruiter who thrives in a fast-paced, delivery-focused environment and has a proven track record of managing complex volume recruitment campaigns.
- Previous experience delivering high-volume recruitment campaigns, ideally within an in-house Talent Acquisition function.
- Proven capability managing multiple vacancies and stakeholders simultaneously while maintaining a high-quality candidate experience.
- Experience managing end-to-end recruitment, including attraction, assessment, selection, offer management, contracts and onboarding.
- Strong sourcing capability with experience using LinkedIn Recruiter, CRM platforms and other innovative sourcing techniques.
- Excellent stakeholder management skills with the confidence to influence and advise hiring managers.
- A data-driven approach, with experience working to recruitment SLAs, KPIs and mobilisation deadlines.
- Experience using ATS and CRM systems, with exposure to AI sourcing tools such as Phenom being advantageous.
What will make you successful?
- You’ll be someone who enjoys working at pace, thrives on delivering ambitious hiring targets and can balance volume recruitment with quality outcomes.
- You’ll also demonstrate resilience and adaptability in a fast-moving environment.
- A target-driven and delivery-focused mindset.
- Creativity in sourcing and attracting talent.
- Excellent organisational and prioritisation skills.
- A collaborative approach and passion for delivering an outstanding candidate experience.
Why Serco?
- At Serco, you'll join our Talent Acquisition team and play a key role in delivering recruitment for one of our most significant mobilisation programmes.
- You'll have the opportunity to influence hiring strategies, partner with senior stakeholders and help build the teams that will deliver vital public services.
- If you're an experienced recruiter looking for your next challenge and enjoy delivering end-to-end recruitment within a fast-paced mobilisation environment, we'd love to hear from you.
What we offer
- 25 days annual leave plus bank holidays - pro rata
- Pension – 6%
- Chance to contribute to innovation in the public services
- A company passionate about diversity and inclusion
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more.
- A wealth of career development training to suit your future aspirations.
- A safe and supportive culture.
A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.
Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
Guaranteed Interview Scheme:
Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box:
We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).
Talent Acquisition Consultant employer: Serco Canada Inc
At Serco Canada Inc, we pride ourselves on being an excellent employer, offering a dynamic work culture that values innovation and collaboration. Our Birmingham location provides the perfect blend of remote flexibility and access to a vibrant city, while our commitment to employee growth ensures that you will have ample opportunities to develop your skills in the ever-evolving tech landscape of the Defence sector.
StudySmarter Expert Advice🤫
We think this is how you could land Talent Acquisition Consultant
✨Get Involved in Recruitment Events
Temporary roles in talent acquisition can pop up all over the place, so keep an eye on local recruitment fairs and industry networking events. These are prime opportunities to chat directly with companies like Serco Canada Inc and get your foot in the door—sometimes you can even land an interview on the spot!
✨Engage in Online Recruitment Communities
Join communities on platforms like LinkedIn or niche forums where recruiters hang out. Engage in discussions, share your insights, and post your availability for temporary roles. You never know, a connection might refer you to a role at a place like Serco Canada Inc before it even hits job boards!
✨Flex Your Availability and Skills
When applying for temporary positions, be upfront about your availability and any specific skills you have that can meet the urgent needs of recruiters. This makes you more attractive to hiring managers looking for someone who can hit the ground running.
✨Tap Into Your Uni’s Career Services
If you're still near a university, don't forget about their career services! They often have exclusive listings for temporary roles, especially in talent acquisition, and can connect you with employers who are keen to hire students or recent grads like us for short-term assignments.
We think you need these skills to ace Talent Acquisition Consultant
Some tips for your application 🫡
Showcase Your Recruitment Skills:As someone applying for a talent acquisition role, it’s key to highlight your experience in finding and placing talent. Talk about specific methods you’ve used in past roles—whether it’s social media sourcing, networking, or using ATS systems. Show us how you’ve made a difference in previous projects!
Tailor Your CV for Talent Acquisition:When you're putting together your CV for a temporary role in recruiting, focus on your measurable achievements—like the number of positions filled or the reduction in time-to-hire. Use bullet points to make it easy for us to see your contributions at a glance, and don’t forget to mention any relevant certifications or training you've undergone!
Craft a Relatable Cover Letter:For a temporary role, your cover letter should not only explain why you want this job but also why you’re suited for short-term projects. Mention your adaptability and any past experiences where you quickly integrated into a team or got up to speed with new processes. Let us know how you can hit the ground running!
Highlight Immediate Availability:Since this is a temporary position, it’s essential to emphasise your availability in your application. Make it clear when you can start and how flexible you are with hours. Frame it as a positive—your ability to jump in and help us right when we need you will definitely make you stand out!
How to prepare for a job interview at Serco Canada Inc
✨Show Off Your People Skills
Since you're getting into talent acquisition, it's crucial to highlight your communication and interpersonal skills. Think of a few scenarios where you've successfully dealt with candidates, managed relationships, or resolved conflicts—these will give you a solid edge in the interview with Serco Canada Inc.
✨Research the Latest Recruiting Tools
Stay ahead of the game by familiarising yourself with popular ATS (Applicant Tracking Systems) and recruitment tools that are trending in the industry. Be ready to discuss how you might use these tools in your role at Serco Canada Inc, even if it's just a temporary role—they’ll want to know you can hit the ground running.
✨Understand the Urgency
Temporary roles often mean quick turnarounds. Show that you understand the nuances of urgent hiring processes, perhaps by sharing experiences where you had to source candidates under tight deadlines. It demonstrates you know the ropes and can adapt fast, which will definitely impress Serco Canada Inc.
✨Highlight Your Flexibility
Temp roles can be unpredictable, so emphasise your flexibility and willingness to take on varying workloads or adapt to different company cultures. Prepare a few anecdotes where you've thrived in a dynamic environment—Serco Canada Inc will want to see that you can roll with the punches!
