At a Glance
- Tasks: Manage relationships with service partners and ensure top-notch performance and customer service.
- Company: Join a forward-thinking company committed to diversity and sustainability.
- Benefits: Enjoy 25 days annual leave, private medical cover, and a matched pension scheme.
- Other info: Flexible working options available; travel within the UK required.
- Why this job: Shape supplier management frameworks and drive impactful improvements in a dynamic environment.
- Qualifications: Experience in procurement or supplier management, with strong communication skills.
The predicted salary is between 45000 - 55000 £ per year.
Location: Mobile role. Candidates can be based anywhere in England (except London).
Contract Type: Permanent, Full time.
Responsibilities
- Manage the end-to-end relationship with service partners across VIVO.
- Ensure suppliers are effectively sourced, onboarded, managed and developed, delivering strong commercial outcomes, operational performance and excellent customer service.
- Develop strong collaborative relationships with operational teams, commercial colleagues and strategic suppliers to support consistent service delivery.
- Shape and embed supplier management frameworks, improving governance, driving efficiencies and ensuring partners deliver against contractual commitments.
- Oversee supplier performance across a wide portfolio of service partners, ensuring agreed KPIs, SLAs and quality standards are achieved.
- Monitor performance, manage contract obligations, support improvement plans and identify opportunities to enhance delivery, reduce risk and improve value for money.
- Support commercial and budget management activities, ensuring effective cost control and providing insight into supplier performance and opportunities for improvement.
- Contribute to the development of supplier frameworks, contract processes and sourcing strategies that strengthen VIVO’s supply chain capability.
- Work across multiple contracts, building trusted relationships with suppliers and internal stakeholders while acting as a key point of contact for supplier-related matters.
- Support tender activities, supplier evaluations, negotiations and contract changes, ensuring commercial decisions are aligned with business objectives.
- Contribute to continuous improvement initiatives, identifying innovative approaches that improve quality, efficiency and customer outcomes.
- Engage regularly across the business and travel within the UK to ensure strong visibility and effective supplier relationships across VIVO contracts.
Qualifications
- Experience in procurement, commercial management, supplier relationship management or a similar role, ideally within facilities management, construction or a related service environment.
- Strong understanding of supply chain management, contract performance and commercial governance, with experience managing suppliers, negotiating agreements and driving improvements through effective partnership working.
- Confident managing multiple priorities, analysing performance data and turning insights into practical actions.
- Experience managing tender processes, evaluating supplier submissions and supporting contract negotiations will be highly beneficial.
- Strong communicator with the ability to influence stakeholders at all levels and build effective relationships with both internal teams and external partners.
- Collaborative, commercially aware and able to challenge constructively to achieve the best outcomes.
- A relevant qualification in procurement, commercial management or facilities management, or a willingness to work towards one, would be desirable.
- Experience with contract management tools, e-procurement systems and Microsoft Office applications is expected.
- Proactive, organised and solutions-focused, with the ability to work in a fast-paced environment while maintaining high standards of governance, supplier performance and customer service.
- Experience working within defence, regulated environments or large-scale FM contracts would be advantageous.
- Candidates MUST have a services rather than goods background to be considered for this role.
Benefits
- 6% employee matched pension contribution
- 25 days annual leave
- Single private medical cover
- Life assurance 2x annual salary
EEO Statement
We are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Senior Partner Manager employer: Serco Canada Inc
VIVO is an exceptional employer that prioritises employee growth and well-being, offering a supportive work culture that values collaboration and innovation. With a commitment to sustainability and operational excellence, employees enjoy a range of benefits including a competitive pension scheme, generous annual leave, and opportunities for flexible working arrangements. The role of Senior Partner Manager provides a unique chance to engage with diverse service partners across England, fostering strong relationships while contributing to meaningful improvements in supply chain management.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Partner Manager
✨Get Savvy with Industry Perks
Join procurement and purchasing forums or groups where pros hang out, like CIPS (Chartered Institute of Procurement & Supply). They'll share the inside scoop on job openings that might not show up on traditional job boards!
✨Show Off Your Skills
Consider creating a portfolio that outlines your achievements in procurement, like cost-saving initiatives or supplier management strategies. Having tangible evidence of your skills can really set you apart when applying to companies like Serco Canada Inc.
✨Tap into Your Network
Leverage LinkedIn to connect with professionals in procurement—follow relevant hashtags, join groups, and engage in discussions. This is a great way to get noticed by potential employers before they even post a job!
✨Keep Your Eyes on Job Boards
With full-time positions, timing can be everything. Set alerts on job boards specifically for procurement roles. Don't wait for a job posting to close; apply through our website as soon as you see a fit—being proactive can give you the edge!
We think you need these skills to ace Senior Partner Manager
Some tips for your application 🫡
Show Off Your Procurement Know-How:When you're crafting your CV, make sure to highlight any procurement-specific skills you've got. Talk about your experience with supplier negotiations, cost analysis, or inventory management. If you’ve used software like SAP or Oracle, don’t forget to mention that too – it shows you know your way around the tech side of things!
Quantify Your Achievements:In procurement, numbers matter. Use your CV and cover letter to showcase any quantifiable achievements you've made in reducing costs or improving efficiencies. For example, mentioning that you helped save 20% on purchasing costs last year is way more impressive than just saying you managed the budget!
Tailor Your Cover Letter to Serco Canada Inc:Your cover letter should read like you’re chatting directly to Serco Canada Inc. Research the company’s procurement strategy, mention how your skills align with their goals, and share your enthusiasm for contributing to their success. This personal touch can really set you apart from the crowd!
Professional Certs Can Go a Long Way:If you've got any procurement-related certifications, such as CIPS or APICS, make sure they're front and centre on your CV. These qualifications show you're serious about your career in procurement and are committed to continuous learning. It’s a great way to signal your expertise and dedication to potential employers like Serco Canada Inc.
How to prepare for a job interview at Serco Canada Inc
✨Show Off Your Negotiation Skills
In procurement, strong negotiation skills are key. Be ready to share examples of past negotiations where you've successfully saved costs or improved supplier terms. We want to hear how you approached those situations and the strategies you used to achieve positive outcomes!
✨Know Your Tools
Make sure you’re familiar with procurement software and tools commonly used in the industry, such as SAP Ariba or Coupa. Come prepared to discuss any experiences you've had with these tools or similar platforms, as we need someone who can hit the ground running at Serco Canada Inc!
✨Understand Market Trends
As a procurement professional, being aware of market trends can set you apart. Brush up on recent developments in supply chain management or procurement best practices and think about how they could impact your role at Serco Canada Inc. Bringing a current perspective will show your enthusiasm for the industry.
✨Demonstrate Your Team Player Attitude
A full-time position means you'll be working closely with various teams. Be prepared to discuss how you collaborate with others, manage conflicts, and build relationships with stakeholders. Sharing anecdotes about past teamwork experiences will highlight your ability to fit into Serco Canada Inc's culture.
