Field Officer - Electronic Monitoring in Salisbury

Due to the nature of the role and operational requirements, you must live in the PO1-PO6 postcode area. Caring, compassionate, and resilient individuals are encouraged to apply for the Field Officer position at Serco, using these key strengths to make a positive difference for people during a difficult time in their lives.

Base Salary: £27,202

Benefits include:

• Company Car (includes personal use)
• Pension (matched up to 6%)
• Life insurance
• 25 days annual leave plus Bank Holidays
• A range of benefits to support health and wellbeing, such as Employee Assistance Programme, MIND, Simply Health Care, and Dental Plans
• Access to discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, Retail, and Hospitality discounts

A supportive team and culture where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion. We are operational all year round, and due to the nature of the work, this means that you will work a range of shifts. Your contractual working week is an average of 37.5 hours per week, with a rolling rota including weekends and bank holidays. Evening shifts range from 5pm to 1am; flexibility is key to the role as there may be occasions when you are required to start earlier or finish later. However, we operate a rota basis (provided approximately 10 weeks in advance) that allows you the flexibility to enjoy meaningful time off.

About the Role:

On a day-to-day basis, you’ll visit individuals in their homes to install tagging equipment. You’ll either work alone or alongside a Monitoring Support Officer. With every individual you meet, you’ll have the opportunity to build their confidence in both you and the justice system, reassuring them of their safety, as well as that of the public. With every successful case, you’ll be directly helping reduce the pressure on the prison system and give ex-prisoners the chance to be part of their community again. Every day and every individual are different, which is what makes this role so varied and full of opportunities.

What you need to do the job:

Our current Electronic Monitoring Field Officers come to us with different work and life experiences. What you’ve done before doesn’t matter; what matters is that you’re committed to making a difference to the lives of others. The rest you will learn during your 2 weeks initial training course and through shadowing and mentorship from other experienced colleagues. You must have a current valid UK driver's license, be reasonably fit, and have good written and verbal communication skills, essential to building relationships and rapport with any of the individuals that you meet.

Additional Information:

This role requires BPSS & Standard DBS clearance, which includes identity verification, employment history checks, and a Standard DBS check covering spent and unspent convictions, cautions, reprimands, and warnings in line with the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed to ensure we can provide the appropriate support for your wellbeing and to help you perform your duties effectively. In addition, there are genuine occupational requirements and contractual obligations for this role. As such, we particularly welcome applications from female candidates, in line with the Equality Act 2010. Please note that, to ensure these requirements are met, some applications may be placed on hold during the review process.

All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries, please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.