Technician in Royal Tunbridge Wells

As a Technician in our Leisure Centres, you’ll help keep vital building systems running safely and efficiently, ensuring customers enjoy a high-quality leisure environment every day. Your work will directly support the smooth operation of facilities that bring communities together.

From maintaining essential plant to supporting energy-efficient operations, your role will help create safe, comfortable, and reliable spaces where people can stay active, connect, and thrive. You’ll play a part in delivering positive impact on communities while contributing to a sustainable and well-managed future.

What you’ll do as a Technician

• Carry out planned preventative maintenance (PPM), servicing, and reactive repairs across building services systems and plant.
• Support the safe operation and basic maintenance of swimming pool water systems, including monitoring water quality.
• Respond promptly to faults and breakdowns, diagnosing issues and minimising disruption to operations.
• Assist with coordinating and overseeing specialist subcontractors, ensuring compliance with site and safety standards.
• Maintain accurate records using computer-aided maintenance systems and compliance logs.
• Support day-to-day technical operations, helping to ensure safe, efficient, and reliable facility performance.

Does this sound like you?

You’ll be a great fit for this role if you have:

• A recognised trade qualification or demonstrable hands-on technical experience.
• Strong knowledge of health and safety practices within a maintenance or engineering environment.
• Experience working with building services systems and plant, ideally within leisure or similar settings.
• Good problem-solving skills and the ability to diagnose faults effectively.
• Confidence using digital or computer-based maintenance systems.
• A valid UK driving licence.

Vetting and checks

This role requires a Basic DBS check, which will disclose any unspent convictions in line with the Rehabilitation of Offenders Act 1974. You will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.

What we offer

• Up to 6% contributory pension scheme.
• Over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service.
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
• Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme.

Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working.

We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leaders and holders of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge. Please contact our recruitment team directly to discuss.