At a Glance
- Tasks: Lead a team to keep Richmond clean and safe while making a visible impact.
- Company: Join Serco, a top employer dedicated to improving community services.
- Benefits: Enjoy competitive salary, pension scheme, training, and discounts at 1,000 retailers.
- Other info: Inclusive culture with clear development opportunities and support for all employees.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in leadership, strong communication skills, and a clean UK driving licence.
The predicted salary is between 45171 - 45171 £ per year.
Location: Richmond, TW2 7SG
Salary: £45,171 per annum, depending on experience, plus excellent benefits
Schedule: Permanent, full time – 40 hours per week
Ready to impact a better future? As a Supervisor in our Environmental Services team, you’ll help keep Richmond’s streets, homes, and community spaces clean, safe, and welcoming. Your work will make a meaningful, visible difference every day. You’ll lead and support a committed team of colleagues who take pride in improving the environment we all share. From motivating the team to creating a culture of continuous improvement, you’ll help deliver a service the community trusts and values.
What you’ll do as a Supervisor
- Lead, motivate, and supervise colleagues to ensure services meet contract standards.
- Champion health and safety, following HSE policies, recording incidents in ASSURE, and completing follow-up actions.
- Conduct performance checks and monitor service delivery to maintain compliance.
- Support colleague development through training and effective day-to-day leadership.
- Maintain knowledge of relevant legislation such as Health and Safety, Employment, Environmental, and Transport requirements.
- Plan for seasonal or unexpected service needs and allocate resources effectively.
Does this sound like you? You’ll be a great fit for this role if you have…
- Experience as a Team Leader or Supervisor, ideally supporting a blue-collar workforce.
- Strong communication and people skills, with confidence motivating and guiding colleagues.
- A clean UK driving licence.
- Good understanding of health and safety responsibilities.
- IT literacy, comfortable using Microsoft Office.
- IOSH Managing Safely and/or an HGV Class 2 licence (both desirable but not essential).
Vetting and checks: A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.
Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
A little bit about us
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.
Our inclusive recruitment commitment
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions). For support with your application, please contact recruitmentuk@serco.com.
Supervisor in Richmond employer: Serco Canada Inc
At Serco Canada Inc, we pride ourselves on being an excellent employer, offering a dynamic work culture that values innovation and collaboration. Our Birmingham location provides the perfect blend of remote flexibility and access to a vibrant city, while our commitment to employee growth ensures that you will have ample opportunities to develop your skills in the ever-evolving tech landscape of the Defence sector.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Richmond
✨Get Involved in Local Environmental Initiatives
Dive into your local environmental scenes, like community clean-up projects or eco-focused events. Not only will you meet like-minded people, but it's a surefire way to showcase your passion and skills in environmental engineering tech.
✨Join Industry-Specific Organisations
Check out organisations like the Institution of Environmental Engineers for networking opportunities and resources. They often host events and seminars that can help us connect with key players in the industry, including potential employers like Serco Canada Inc.
✨Show Off Your Projects and Passion
Create a portfolio that highlights any relevant projects, whether it's coursework, internships, or personal initiatives. Share this online, perhaps even on platforms like GitHub or your own website, to grab the attention of hiring managers looking for talent like us.
✨Utilise Environmental Job Boards
Take advantage of niche job boards dedicated to environmental careers. Sites like Green Jobs, Environmental Career and EcoJobs often feature openings from companies like Serco Canada Inc and can help us land that full-time gig.
We think you need these skills to ace Supervisor in Richmond
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for a role in environmental engineering tech, make sure to highlight your technical skills like CAD software proficiency, data analysis, or modelling techniques. These are essential for the job and should stand out in your CV and cover letter, showing how you can contribute to projects at Serco Canada Inc.
Demonstrate Your Passion for Sustainability:In this field, showcasing your passion for sustainability and environmental protection can set you apart. Include any relevant projects, volunteer experience, or courses that underline your commitment to these causes. Serco Canada Inc will appreciate candidates who genuinely care about making a difference.
Tailor Your Application to the Role:Don't just send a generic CV and cover letter. Make sure to tailor your application to the specific role of Supervisor at Serco Canada Inc. Highlight experiences that align directly with the job description and give concrete examples of your work to demonstrate that you’re the right fit for a full-time position.
Include Relevant Certifications:If you have certifications related to environmental engineering or technology, like LEED Accreditation or any relevant software certifications, make sure to mention them. These qualifications can boost your application and show that you’re serious about your professional development in this competitive field.
How to prepare for a job interview at Serco Canada Inc
✨Brush Up on Environmental Regulations
Make sure you’re well-versed in the latest environmental regulations and standards. In an environmental engineering tech role at Serco Canada Inc, you might be asked specific questions about compliance measures, so understanding these will definitely give you an edge.
✨Showcase Your Technical Skills
Prepare to demonstrate your proficiency with relevant tools and software, such as AutoCAD or GIS. You might be given a practical problem to solve during the interview, so it’s a great idea to brush up on these skills and perhaps even bring a portfolio of your projects to showcase your technical prowess.
✨Highlight Your Passion for Sustainability
In a full-time role, employers are looking for commitment and enthusiasm. Share your experiences, studies, or projects that reflect your passion for environmental sustainability. This will show Serco Canada Inc that you're not just qualified but genuinely invested in the field.
✨Prepare for Behavioural Questions
Be ready for behavioural questions that assess how you handle teamwork, conflict, and project management. Think of examples from your studies or practical experiences where you tackled challenges effectively, showcasing both your technical and interpersonal skills.
