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- Tasks: Manage and protect unoccupied Service Family Accommodation, ensuring properties are secure and compliant.
- Company: VIVO, a leader in facilities management for the UK military.
- Benefits: Competitive salary, flexible working options, and a supportive team environment.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Make a meaningful impact while enjoying autonomy and responsibility in your role.
- Qualifications: Experience in service delivery, self-motivated, and proficient with digital tools.
The predicted salary is between 24000 - 24000 £ per year.
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.
Contract Details
- Contract: Full Time, Permanent
- Location: Portsmouth area with daily travel
- Hours: 37.5 Hours Per week, Monday to Friday
- Salary: Up to £24,000
About the role
We're looking for a proactive and detail‑driven Void Maintenance Officer to manage and protect unoccupied Service Family Accommodation (SFA). In this mobile role, you’ll ensure empty properties remain secure, compliant and in excellent condition, ready for the next family who needs them. You’ll work independently with support from the Delivery Manager, carrying out regular inspections, managing reactive maintenance needs and providing essential reports that keep our operations running smoothly. This is a role for someone who thrives on autonomy, responsibility and making a meaningful impact.
What you’ll be doing
- Manage all SFA properties within your VOID Maintenance area, including completing detailed site survey reports, maintaining photographic records, recording defects, producing rough scopes of work, and identifying opportunities to improve maintenance approaches.
- Conduct risk assessments, implement security measures, maintain weatherproofing, and notify your supervisor of unauthorized access or vandalism.
- Maintain heating and water systems to prevent deterioration and ensure statutory compliance during VOID periods.
- Submit regular weekly and monthly reports to the line manager, passing utilities information to the utilities team.
- Ensure every home is left in no worse condition and collaborate with VIVO, DIO, Pinnacle and supply chain partners.
Qualifications & Experience
- Experience in a performance‑measured, service delivery role.
- Self‑motivated, capable of working independently.
- Proficient using Microsoft Office, tablets and digital devices.
- Full UK driving licence.
- Beneficial: VOID property repairs and maintenance experience, knowledge of MOD environments, asbestos regulations, disability access requirements, or energy performance standards.
Disability and Diversity Statement
At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. We will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Void Maintenance Officer | Portsmouth employer: Serco Canada Inc
Contact Detail:
Serco Canada Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Void Maintenance Officer | Portsmouth
✨Tip Number 1
Get to know the company! Research VIVO and their core values. When you understand what they stand for, you can tailor your conversations to show how you embody those values. It’ll make you stand out as a candidate who truly gets it.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. This insider info can give you a leg up and help you make a great impression.
✨Tip Number 3
Prepare for the interview by practising common questions related to the role. Think about your past experiences and how they relate to managing properties and maintenance. We want you to be ready to showcase your skills and how you can make a meaningful impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the VIVO team. Let’s get you that interview!
We think you need these skills to ace Void Maintenance Officer | Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Void Maintenance Officer role. Highlight any relevant experience in property maintenance or service delivery, and don’t forget to mention your ability to work independently!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your values align with VIVO’s core principles of being open, caring, agile, and collaborative.
Showcase Your Technical Skills: Since the role involves using digital devices and Microsoft Office, make sure to mention your proficiency with these tools. If you have experience with property repairs or maintenance, be sure to include that too!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Serco Canada Inc
✨Know Your Stuff
Make sure you understand the role of a Void Maintenance Officer inside out. Familiarise yourself with VIVO's core values—open, caring, agile, and collaborative—and think about how your experience aligns with these. Be ready to discuss specific examples from your past that demonstrate your ability to manage properties and handle maintenance tasks.
✨Show Your Proactivity
This role requires someone who thrives on autonomy and responsibility. Prepare to share instances where you've taken the initiative in previous jobs, especially in service delivery or maintenance roles. Highlight any experiences where you identified issues and implemented solutions independently.
✨Be Tech-Savvy
Since you'll be using digital devices and Microsoft Office regularly, brush up on your tech skills. If you have experience with tablets or specific software related to property management, mention it! Being comfortable with technology will show you're ready for the mobile aspect of the job.
✨Ask Thoughtful Questions
Interviews are a two-way street, so prepare some insightful questions about the role and the company. You might ask about the team dynamics, how VIVO measures success in this position, or what challenges the team is currently facing. This shows your genuine interest and helps you assess if the role is right for you.