Electrical Engineering Officer in Norwich

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Serco Health - Norfolk & Norwich University Hospital, NR4 7UY Permanent, Full Time (37.5 hours per week) £45,962 - 50,981 per annum + on-call allowance + Excellent Corporate Benefits Package

Reporting into the Technical Engineering Manager (Electrical) you will be part of the senior engineering services team providing high level technical support within the Hard FM estates service delivered by Serco to our customers at the Norfolk & Norwich University Hospital.

This includes support to the front line day to day maintenance team, small works, lifecycle replacement work and capital projects.

Working as part of a team supporting both the electrical and mechanical infrastructure and assets, this is a key leadership and technical role responsible for managing, implementing, monitoring and maintaining statutory, mandatory and contractual compliance across all services to include; High Voltage and Low Voltage Systems, Lighting Systems, Ventilation Systems, Fire Alarm Systems, Cooling Systems, Building Management Systems, UPS and IPS Systems, Security Systems etc.

We are offering the opportunity to work in a diverse technical environment that provides the scope to not only expand and broaden existing skills, but develop new skills across a wide range of plant and equipment in what is a specialised engineering environment within the NHS.

We are looking for a self-motivated, flexible, customer focussed and pro-active individual with strong work ethic and proven experience and knowledge of electrical infrastructure, fire alarm systems, plant and equipment to join our team.

Key Responsibilities

• Prepare and review maintenance policies, procedures, risk assessments and method statements for plant and equipment related activity.
• Manage and maintain compliance to appropriate legislation, standards and guidance.
• Management and input into third party contractor services.
• Ensure all relevant statutory inspections etc are carried out in line with requirements.
• Manage and promote zero tolerance Health & Safety culture.
• Utilization of the of the estates CAFM system to manage and plan work to include reactive, planned maintenance, asset management, scheduling etc.
• Work with Project Managers to provide technical and managerial support in the delivery of capital schemes to include design and commissioning support.
• Management of specialised systems to include High and Low Voltage Systems, Fire alarm systems, Ventilation Systems etc.
• Lead, mentor and development of the front line teams and third party contractors.
• Co-ordinate and manage engineering shutdowns.
• Involvement on both internal and external audits.
• Requirement to work hands on where and when required.
• Deputise in certain aspects for the Engineering Manager.
• Participate in the On-Call escalation service to support on site staff out of hours.
• Carry out Authorised Person duties following training and formal appointment in at least one discipline – discipline(s) to be determined.

This list of responsibilities is not exhaustive, you may be asked to do carry additional tasks within the scope of your role.

A full jobs description for this role is available on request.

Skills and Experience

• HND/HNC or Degree in Electrical Engineering (or equivalent)
• Technically competent to be an Authorised Person for Low Voltage and/or High Voltage systems
• Completion of a recognised appropriate Electrical Engineering Apprenticeship or other relevant structured training programme in an electrical engineering discipline.
• Appropriate NVQ level 3 electrical engineering certificated qualifications, including AM2(E), 18th edition, inspection and testing.
• Proven experience managing refrigerant installations, FGAS registers and projects.
• In depth knowledge of refrigeration systems
• Knowledge of Electrical Distribution, IPS and UPS, Technical Fault Finding, Building Management Systems, Dali Lighting, Air Tube systems, Fire Alarm Systems and other electrical related systems.
• Professional approach
• A good knowledge of workplace Health & Safety and Statutory Legislation
• Strong work ethic with a professional, flexible and customer focussed approach.
• Good communication skills.
• Computer literacy with ability to work with Microsoft applications.
• People management skills and experience.
• Ability to work individually as an individually and as part of a Team

For an informal chat please contact Peter Leggett, Electrical Engineering Manager on 01603 288789

A little bit about us

At Serco, everyone plays a vital part in delivering essential public services that make a real difference.

As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on.

Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment

We prioritise your skills and potential.

As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all.

We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

Guaranteed Interview Scheme

Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview.

Simply opt into the relevant scheme on the application form.

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We also support fair access for those with unspent criminal convictions through our 'Ban the Box' pledge (some roles may have security exemptions).

For support with your application, please contact recruitmentuk@serco. com.

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