At a Glance
- Tasks: Keep hospital services running smoothly with essential repairs and maintenance.
- Company: Join Serco, a global leader in delivering vital public services.
- Benefits: Enjoy 27 days holiday, pension scheme, and discounts at over 1,000 retailers.
- Other info: Inclusive workplace with opportunities for growth and development.
- Why this job: Make a real impact on patient care and community wellbeing every day.
- Qualifications: Mechanical Apprenticeship or similar training, plus relevant experience.
As a Maintenance Technician in our Health team, you’ll help keep essential hospital services running safely and smoothly so colleagues, clinicians, and patients can rely on the spaces and equipment they use every day. You’ll play a key part in ensuring mechanical and electrical systems across the site operate efficiently and safely. Our work touches lives every day, and your expertise will help create safe, reliable environments that have a positive impact on patients, colleagues, and the wider community. This is a role with purpose, where you’ll help impact a better future through the care, trust, and pride you bring to your work.
What you’ll do as a Maintenance Technician:
- Carry out reactive repairs, fault finding, servicing, commissioning, and maintenance on a wide range of plant, systems, and equipment across the hospital estate.
- Deliver Planned Preventive Maintenance (PPM) activities safely and efficiently.
- Follow all relevant Serco policies, workplace regulations, and best practice guidelines.
- Take a proactive approach to improving health and safety systems, work instructions, and onsite practices.
- Work responsibly with full regard for your own safety and the safety of others at all times.
- Communicate promptly with Supervisors or Managers about unresolved defects or required spare parts.
- Attend onsite and offsite training as required, including preparation for Authorised Person duties (training provided).
Does this sound like you?
- A recognised Mechanical Apprenticeship or similar structured training programme.
- City and Guilds and/or BTEC qualifications in a relevant discipline.
- Proven experience working in a similar environment.
- Knowledge of mechanical and electrical building services.
- Strong communication and customer service skills.
What we offer:
- 27 days plus bank holidays (and the option to buy up to five additional leave days each year).
- Up to 6% contributory pension scheme.
- Over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service.
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
- Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity.
Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Vetting and checks:
An Enhanced Disclosure and Barring Service (DBS) check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.
Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
Guaranteed Interview Scheme:
Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box:
We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).
Maintenance Technician employer: Serco Canada Inc
At Serco Canada Inc, we pride ourselves on being an excellent employer, offering a dynamic work culture that values innovation and collaboration. Our Birmingham location provides the perfect blend of remote flexibility and access to a vibrant city, while our commitment to employee growth ensures that you will have ample opportunities to develop your skills in the ever-evolving tech landscape of the Defence sector.