Built Estate Manager in London

Location: RAF Wyton, Huntingdon, Cambridgeshire, GB, PE28 2EA

Contract Type: Full Time / Permanent

Salary: £45,000 - £49,000

Who we are

VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.

What we do

VIVO puts its Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether in reactive repairs or major projects, is completed safely and on time. In order to achieve this, we have four core values: open, caring, agile, and collaborative. These are at the heart of everything we do.

Role Overview

We are looking for an exceptional Built Estate Manager to lead the delivery of maintenance, response works, and estate management services across a diverse property portfolio. This highly visible and influential role will ensure statutory compliance, drive operational excellence, lead teams, manage budgets, and build trusted relationships with key stakeholders.

Responsibilities

• Lead the delivery of all maintenance and response works, ensuring full compliance with statutory legislation, Ministry of Defence (MoD) requirements, and health, safety, and environmental standards.
• Oversee operational planning and performance, managing work programmes, budgets, and resources to meet changing priorities while delivering value for money.
• Provide technical leadership to mitigate compliance risks and chair Site Risk Meetings as required.
• Ensure all maintenance documentation is accurate, timely, and correctly recorded within asset systems, and maintain and update key estate planning documents such as ESTS and FASP.
• Work closely with Defence Infrastructure Organisation (DIO) representatives and stakeholders to agree priorities, coordinate delivery, and ensure works are completed to the required standards, with full and timely handover.
• Lead and develop your team, creating a high-performance culture through clear direction, coaching, and effective people management.
• Maintain strong relationships with customers and resolve issues professionally.
• Drive commercial performance by managing budgets, monitoring profit and loss, controlling costs, and overseeing supply chain performance to ensure efficient, high-quality service delivery.
• Identify opportunities to improve sustainability and support carbon reduction targets, embedding innovative and efficient solutions across the estate.

Qualifications & Experience

• Significant experience in facilities maintenance, property maintenance, estate management, or related environments.
• Proven track record of managing operational delivery, leading teams to achieve KPIs, maintaining strong customer relationships, and planning, directing, and controlling a wide range of activities.
• Experience managing site operations, setting priorities, proactive performance management, and leading continuous improvement initiatives.
• A HND-level qualification in Building/Civil Engineering, Electrical/Mechanical Engineering, or related discipline is desirable, but equivalent experience will also be considered.
• A management-level qualification in Health & Safety and Environment, such as SMSTS, is highly valued.
• Strong IT skills, including Microsoft Office applications such as Excel and Word; commitment to ongoing professional development.
• Experience within a MoD environment advantageous, with working knowledge of CDM regulations, asbestos legislation, disability access requirements, and energy performance standards.
• Membership of relevant professional bodies such as the British Institute of Facilities Management or Institute of Leadership and Management beneficial, as is a NEBOSH General Certificate or equivalent qualification.

What We Offer

• 6% employee-matched pension contribution
• 25 days annual leave
• Single private medical cover
• Life assurance at 2x annual salary
• 1x professional subscription per year

Equal Opportunities & Diversity

At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. We will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas.