Lead Administrator: Ops & Automation Champion

Lead Administrator: Ops & Automation Champion

Full-Time 35000 - 42000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Coordinate admin teams, balance priorities, and enhance customer service with AI solutions.
  • Company: Join Serco, a leader in innovative solutions for the Defence sector.
  • Benefits: Enjoy competitive pay, career development, and a supportive work environment.
  • Other info: Opportunity to coach colleagues and grow your career in a thriving organisation.
  • Why this job: Be a key player in driving efficiency and innovation in a dynamic team.
  • Qualifications: Strong organisational skills and experience in fast-paced environments required.

The predicted salary is between 35000 - 42000 £ per year.

Serco is recruiting a Lead Administrator to join the Course Administration team at Defence Academy, Shrivenham.

The role focuses on high‑level coordination across two admin teams, balancing priorities, and delivering excellent customer service.

You will drive standardisation, automation and adoption of AI-enabled solutions to improve efficiency.

The successful candidate will be highly organised, experienced in fast-paced environments, and capable of coaching colleagues while maintaining strong

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Lead Administrator: Ops & Automation Champion employer: Serco Canada Inc

At Serco Canada Inc, we pride ourselves on being an excellent employer, offering a dynamic work culture that values innovation and collaboration. Our Birmingham location provides the perfect blend of remote flexibility and access to a vibrant city, while our commitment to employee growth ensures that you will have ample opportunities to develop your skills in the ever-evolving tech landscape of the Defence sector.

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Contact Details:

Serco Canada Inc Recruitment Team

We think you need these skills to ace Lead Administrator: Ops & Automation Champion

High-level Coordination
Customer Service
Standardisation
Automation
AI-enabled Solutions
Efficiency Improvement
Organisational Skills