At a Glance
- Tasks: Lead user research to gather insights and drive meaningful change in recruitment services.
- Company: Join Serco, a leader in public sector services with a focus on innovation.
- Benefits: Enjoy competitive pay, travel opportunities, and a chance to make a real impact.
- Other info: Dynamic role with opportunities for professional growth and collaboration.
- Why this job: Shape the future of Armed Forces recruitment through hands-on user engagement.
- Qualifications: Experience in user research and strong analytical skills required.
Serco is expanding its Armed Forces Recruitment Service (AFRS) and we are seeking a Senior User Researcher to lead primary user group research at a critical stage of our programme. This role requires hands-on field research, talking to real users, and turning insights into meaningful change.
Based in Bristol with UK travel, you will design and run surveys, interviews, and field-based research at Career Centre locations and recruitment events, analyse data, and collaborate with MoD, Akkodis, TMP.
Senior Field User Researcher — Public Sector UX Lead in Gloucester employer: Serco Canada Inc
At Serco Canada Inc, we pride ourselves on being an excellent employer, offering a dynamic work culture that values innovation and collaboration. Our Birmingham location provides the perfect blend of remote flexibility and access to a vibrant city, while our commitment to employee growth ensures that you will have ample opportunities to develop your skills in the ever-evolving tech landscape of the Defence sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Field User Researcher — Public Sector UX Lead in Gloucester
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Serco Canada Inc for a Senior Field User Researcher — Public Sector UX Lead, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Serco Canada Inc before they go live!
We think you need these skills to ace Senior Field User Researcher — Public Sector UX Lead in Gloucester
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Senior Field User Researcher — Public Sector UX Lead at Serco Canada Inc, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Serco Canada Inc does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Serco Canada Inc. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Serco Canada Inc.
How to prepare for a job interview at Serco Canada Inc
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Serco Canada Inc, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Serco Canada Inc might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Serco Canada Inc!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Serco Canada Inc is looking for.
