At a Glance
- Tasks: Conduct audits to ensure cleanliness and safety in hospital environments.
- Company: Join Serco, a top international employer committed to public service.
- Benefits: Enjoy 25 days holiday, pension scheme, and extensive training opportunities.
- Other info: Flexible working options and a supportive culture for personal growth.
- Why this job: Make a real impact on patient care and community wellbeing every day.
- Qualifications: Experience in auditing or compliance, strong analytical skills, and attention to detail.
The predicted salary is between 17334 - 17334 £ per year.
Location: James Cook University Hospital, Middlesbrough, TS4 3BW
Salary: £17,334.20 per annum plus excellent benefits
Schedule: Part time 25 hours per week, working Monday – Friday 12.30pm - 5.30pm
As a Domestic Monitoring Officer in our Health team, you’ll help ensure hospital environments meet the highest standards of cleanliness, safety, and compliance, supporting patient care and wellbeing every day. Your work plays an essential role in protecting patients, colleagues, and visitors. By delivering accurate audits, identifying improvements, and supporting operational teams, you’ll contribute to safer environments and a positive impact on communities.
What you’ll do as a Domestic Monitoring Officer:
- Carry out scheduled and unannounced audits across wards and departments
- Monitor compliance with infection control, cleanliness standards, and service-level agreements
- Record all inspection activity accurately using FM First systems
- Produce detailed reports highlighting findings, trends, and corrective actions
- Track and follow up on non-conformances, escalating where needed
- Support teams with guidance on compliance and continuous improvement
Does this sound like you?
- Experience in auditing, monitoring, or compliance, ideally in a healthcare setting
- Strong analytical skills with the ability to interpret data and identify trends
- Confidence to communicate clearly and influence stakeholders
- A fair, objective approach with strong attention to detail
- The ability to manage multiple audits and deadlines effectively
Vetting and checks: A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.
What we offer:
- Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year)
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a strong focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Networks that support inclusion and connection across our organisation, including LGBTQIA+ colleagues, women, parents and carers, people with disabilities, veterans, and colleagues from all cultural backgrounds
Let’s impact a better future, together.
About Serco: At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leaders and holders of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required).
Domestic Auditing Officer employer: Serco Canada Inc
At Serco Canada Inc, we pride ourselves on being an excellent employer, offering a dynamic work culture that values innovation and collaboration. Our Birmingham location provides the perfect blend of remote flexibility and access to a vibrant city, while our commitment to employee growth ensures that you will have ample opportunities to develop your skills in the ever-evolving tech landscape of the Defence sector.
StudySmarter Expert Advice🤫
We think this is how you could land Domestic Auditing Officer
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Serco Canada Inc looking for candidates who are engaged and informed.
We think you need these skills to ace Domestic Auditing Officer
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Serco Canada Inc. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Serco Canada Inc
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Serco Canada Inc’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
