At a Glance
- Tasks: Be the go-to problem-solver for repairs and maintenance across various trades.
- Company: Join VIVO, a dynamic team dedicated to serving the UK military community.
- Benefits: Enjoy a competitive salary, generous leave, and a supportive work environment.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Make a real difference while developing your skills in a varied role.
- Qualifications: Experience in multi-trade work, especially plumbing, and a full UK driving licence.
The predicted salary is between 34000 - 34000 £ per year.
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.
Contract: Full Time, Permanent
Location: MoD Lyneham to Warminster, with travel in-between
Working Hours: 40 hours per week, Monday to Friday with on call 1 in 8 (On call includes Saturday work, 8:00AM-12:30PM)
Salary: £34,000.00 per year
As a Multi Skilled Operative, you will be the frontline problem-solver, trusted to take on a variety of repairs, maintenance, and installation work across MOD domestic accommodation. Every day is different, and you will have the freedom and responsibility to get the job done right.
About the Role
Your work will include carrying out repairs and maintenance across plumbing, minor building works, grounds work, drainage, plastering, tiling, decorating, and other general trades. You will deliver both planned and reactive maintenance with a focus on achieving a "Right First Time" outcome. You will work independently to identify the best repair solutions while maintaining high safety standards. You will be expected to support colleagues with your technical expertise, and use electronic and paper-based systems to log work and materials accurately. Building trust with families, clients, and suppliers is central to this role, as is providing excellent customer service. Flexibility will be important, including taking part in a standby rota for out-of-hours cover when required.
What you’ll need
We are seeking adaptable, hands-on professionals who take pride in their workmanship and are ready to deliver exceptional service. You will have a full UK driving licence, and proven experience in multi-trade work in domestic housing, preferably with plumbing as your core trade. The ability to work independently, solve problems, and maintain a customer-first mindset is essential. You will need to be flexible, reliable, and ready to adapt to different types of work and changing schedules. Strong communication skills and a professional approach are also key to success in this role. This is not just a job — it is an opportunity to grow, develop, and be part of something bigger. At VIVO, we live by our values of Flexibility, Communication, Pride, Trust, Innovation, and Care. If you are a multi-skilled operative with a "can-do" attitude, eager to take on a varied role where no two days are the same, then we would love to hear from you. Apply today and help us deliver safe, reliable, and high-quality homes for the Armed Forces community.
What we offer
- Work van and fuel card
- Up to 6% contributory pension scheme
- 25 Days annual leave plus bank holidays
- Volunteer leave
- One paid professional subscription
- Life Assurance Policy
- Employee discount and reward schemes
The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Multi Skilled Operative - Lyneham in Chippenham employer: Serco Canada Inc
At Serco Canada Inc, we pride ourselves on being an excellent employer, offering a dynamic work culture that values innovation and collaboration. Our Birmingham location provides the perfect blend of remote flexibility and access to a vibrant city, while our commitment to employee growth ensures that you will have ample opportunities to develop your skills in the ever-evolving tech landscape of the Defence sector.
StudySmarter Expert Advice🤫
We think this is how you could land Multi Skilled Operative - Lyneham in Chippenham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on VIVO and their core values. Understanding what they stand for will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to multi-skilled work and prepare your responses. Use examples from your past experiences to demonstrate your problem-solving skills and customer-first mindset. We want to see how you tackle challenges!
✨Tip Number 3
Show off your flexibility! Since the role involves varied tasks and on-call duties, be ready to discuss how you've adapted to changing situations in previous jobs. Highlighting your adaptability will make you stand out as a candidate who can thrive in a dynamic environment.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions prepared about the role or the company culture. This shows that you're engaged and serious about the position. Plus, it gives you a chance to see if VIVO is the right fit for you!
We think you need these skills to ace Multi Skilled Operative - Lyneham in Chippenham
Some tips for your application 🫡
Show Off Your Skills:When you're writing your application, make sure to highlight your multi-trade experience. We want to see how your skills in plumbing, building works, and other trades can help us deliver top-notch service to our customers.
Keep It Customer-Focused:Remember, at VIVO, we put our customers first! Use your application to demonstrate how you've gone above and beyond for clients in the past. Share specific examples of how you’ve solved problems and provided excellent service.
Be Yourself:We love a 'can-do' attitude! Let your personality shine through in your application. Show us that you’re adaptable, reliable, and ready to tackle whatever comes your way. Authenticity goes a long way!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at VIVO.
How to prepare for a job interview at Serco Canada Inc
✨Know Your Stuff
Make sure you brush up on your multi-trade skills, especially plumbing, as it's your core trade. Be ready to discuss specific examples of past repairs or maintenance work you've done, and how you approached problem-solving in those situations.
✨Emphasise Customer Service
Since VIVO puts customers and families first, be prepared to talk about how you've delivered excellent customer service in previous roles. Share stories that highlight your communication skills and ability to build trust with clients.
✨Show Your Flexibility
This role requires adaptability, so be ready to discuss how you've handled changing schedules or unexpected challenges in the past. Highlight your willingness to participate in the standby rota and any experiences that demonstrate your flexibility.
✨Align with Their Values
Familiarise yourself with VIVO's core values: open, caring, agile, and collaborative. Think of examples from your experience that reflect these values and be ready to share them during the interview to show you're a great fit for their culture.
