At a Glance
- Tasks: Ensure facilities run smoothly and provide a warm, customer-first experience.
- Company: Join a top international employer with a supportive culture.
- Benefits: Competitive salary, free membership, training opportunities, and up to 25 days annual leave.
- Other info: Flexible working hours and excellent career growth opportunities.
- Why this job: Make a positive impact on local communities while developing your skills.
- Qualifications: Strong customer care skills and experience in cleaning or hospitality.
The predicted salary is between 26400 - 27200 £ per year.
Location: Bisham Abbey, Marlow, SL7 1RR
Salary: £12.71 plus excellent benefits
Schedule: Full Time, 39 hours per week, Monday to Sunday flexible working hours
As an Operations Assistant in our Citizen Services – Sport England team, you’ll help ensure our facilities run safely, smoothly and with a warm, customer‑first experience. Your work supports the delivery of sport, leisure, hotel and event services that make a positive impact on local communities. You’ll play a key part in creating a safe, welcoming and well‑run environment — from operational readiness, to cleanliness, to enabling memorable experiences for everyone who uses our facilities.
What you’ll do as an Operations Assistant:
- Clean scheduled areas of the site
- Be a part of the housekeeping team, providing cleaning support within bedroom areas
- Manage daily task list and cleaning schedule effectively
- Maintain consistently high standards of cleanliness throughout your working shift
- Follow instructions from line managers to support smooth operations
- Help ensure all facilities are well maintained and fit for purpose
Does this sound like you?
- Strong customer care skills and a keen eye for detail
- Effective communication skills and confidence interacting with colleagues and visitors
- Planning ability and good time management
- Experience in related areas such as cleaning, catering, receptionist and housekeeping
What we offer:
- Free membership at the Centre for you and a friend or family member (limited to 1) plus heavily discounted use of classes and facilities.
- Free safeguarding training
- Excellent Development and Training Opportunities
- 6% employer matched pension contribution
- Up to 25 days annual leave
- Life assurance up to 2x base salary
Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.
Operations Assistant in Bisham employer: Serco Canada Inc
At Serco Canada Inc, we pride ourselves on being an excellent employer, offering a dynamic work culture that values innovation and collaboration. Our Birmingham location provides the perfect blend of remote flexibility and access to a vibrant city, while our commitment to employee growth ensures that you will have ample opportunities to develop your skills in the ever-evolving tech landscape of the Defence sector.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Assistant in Bisham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Serco Canada Inc. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Serco Canada Inc
Don't be shy about reaching out to Serco Canada Inc directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Serco Canada Inc and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Serco Canada Inc
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
