- Function / team: Service Delivery / Service & Project Delivery
- Contract: Permanent, full time
- Security clearance: BPSS and SC clearance required
What you’ll be doing
- Supporting service desk activity, customer enquiries, ticket updates and issue tracking.
- Coordinating service and project tasks, meetings, actions and updates.
- Helping with resource planning, scheduling, logistics and deployment readiness.
- Maintaining accurate information across key business systems.
- Supporting reporting, purchase orders, billing administration and process improvement.
What we’re looking for
- Highly organised, proactive and detail focused.
- Confident managing multiple priorities and working to deadlines.
- Collaborative, customer focused and comfortable working across teams.
- Good communication skills and confidence using Microsoft 365 tools.
- Experience in service desk, operations support, PMO, coordination or administration would be beneficial.
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