At a Glance
- Tasks: Support sales and supply chain operations while building strong customer relationships.
- Company: Join a dynamic team in a fast-paced environment focused on growth.
- Benefits: Health cash plan, pension scheme, discounts, and personal development opportunities.
- Other info: Great career growth potential in a collaborative and supportive workplace.
- Why this job: Make an impact by improving processes and supporting national sales targets.
- Qualifications: Strong understanding of sales support, excellent organisational skills, and proactive mindset.
The predicted salary is between 30000 - 40000 £ per year.
You’ll be part of a high‑performing, fast‑paced team, supporting internal departments and building strong, professional relationships with external customers to help deliver national sales targets and meet supply chain demand. You will work in line with all compliance requirements and agreed ways of working, ensuring systems are kept fully up to date. We encourage proactive thinking, so you’ll be expected to use your initiative to identify and suggest process improvements where appropriate. Personal development is actively supported, and we’re looking for someone who demonstrates genuine enthusiasm for growing their knowledge, skills, and contribution.
Key Responsibilities
- Support national sales and keep supply chain operations running smoothly.
- Prepare quotations and identify new business opportunities.
- Manage tickets and ensure systems and compliance records are always up to date.
- Coordinate daily material movements with Transport and Site Operations.
- Build strong customer relationships and handle enquiries promptly.
- Liaise with hauliers to book loads and secure competitive rates.
- Maintain internal admin, including SharePoint, databases, and general office support.
- Clear outstanding tickets weekly and support Finance when needed.
- Research new leads and share relevant market insights with the team.
Skills, Knowledge and Expertise
Essential Skills
- Strong understanding of sales support and supply chain operations.
- Ability to prepare accurate quotations and identify new business opportunities.
- Excellent organisational skills with the ability to manage tickets and maintain accurate system records.
- Confident collaborator, able to coordinate daily activities with Transport, Operations, and wider internal teams.
- Strong customer service skills, with the ability to build and maintain effective relationships.
- Experience liaising with hauliers and securing competitive rates.
- Solid administrative abilities, including SharePoint and database management.
- High attention to detail with the ability to resolve outstanding tasks promptly and efficiently.
- Strong communication skills, with the ability to respond to queries professionally and in a timely manner.
- Proactive mindset with the ability to research leads and work independently.
Desirable Skills
- Experience supporting finance processes or working closely with Finance teams.
- Understanding of market trends within the supply chain, logistics, or renewable energy sectors.
- Previous experience in a fast‑paced sales, logistics, or operations environment.
- Familiarity with CRM or ticket‑management systems.
Benefits
- Health cash plan & virtual GP access
- Pension scheme & life assurance
- Employee referral scheme
- High street discounts
- Driver representatives & employee forum
- Personal development opportunities
- Employee Assistance Programme
- Free eye tests
Inbound Consultant in Widnes employer: Seras
Join a dynamic and supportive environment as an Inbound Consultant, where your contributions directly impact national sales and supply chain efficiency. We prioritise personal development, offering numerous opportunities for growth and learning, alongside a comprehensive benefits package that includes health plans, pension schemes, and employee discounts. Our collaborative culture encourages proactive thinking and innovation, making it an ideal place for those eager to advance their careers while building strong relationships with customers and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Inbound Consultant in Widnes
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show genuine enthusiasm during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door.
✨Tip Number 3
Prepare for the interview by practising common questions related to sales support and supply chain operations. Use the STAR method to structure your answers and highlight your skills effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your interest in the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Inbound Consultant in Widnes
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Inbound Consultant role. Highlight your experience in sales support and supply chain operations, as well as any relevant skills that match the job description. We want to see how you can contribute to our team!
Show Off Your Proactive Mindset:In your application, don’t forget to mention instances where you've used your initiative to improve processes or solve problems. We love candidates who think outside the box and can bring fresh ideas to the table!
Highlight Your Customer Service Skills:Since building strong customer relationships is key for this role, share examples of how you've successfully managed customer enquiries or built rapport with clients. We’re all about effective communication and service here at StudySmarter!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Seras
✨Know Your Stuff
Make sure you brush up on your understanding of sales support and supply chain operations. Familiarise yourself with the key responsibilities listed in the job description, especially around preparing quotations and managing tickets. This will show that you're not just interested in the role but also knowledgeable about it.
✨Show Off Your Organisational Skills
During the interview, be ready to discuss how you manage tasks and keep systems up to date. Bring examples of how you've successfully coordinated activities in previous roles, especially if they involved liaising with different teams or handling customer enquiries. This will highlight your organisational prowess.
✨Demonstrate Proactive Thinking
Since the company values initiative, think of a few process improvements you've suggested or implemented in past roles. Be prepared to share these examples during your interview to showcase your proactive mindset and ability to contribute positively to the team.
✨Build Rapport
Remember, strong customer relationships are key! Practice your communication skills and think of ways to connect with the interviewer. Ask insightful questions about the team and the company culture to demonstrate your enthusiasm for building relationships, both internally and externally.
