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- Tasks: Support IT operations by managing purchase orders, coordinating site visits, and providing user support.
- Company: Join a dynamic IT team focused on smooth service delivery.
- Benefits: Enjoy health cash plans, pension schemes, and personal development opportunities.
- Why this job: Gain hands-on experience in IT while building relationships and enhancing your skills.
- Qualifications: Knowledge of purchase orders and strong organisational skills are essential.
- Other info: Flexible 16-hour work week with opportunities for growth in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Join our IT team to help keep things running smoothly. You’ll handle IT purchase orders, coordinate with staff and contractors, set up equipment, schedule site visits, manage stock and assets, and produce user audit reports.
Application Deadline: 26 February 2026
Department: Support Services
Location: Widnes
Shift Pattern: Monday to Friday, 16 hours per week (flexible). Please note: this role is fixed term for 3 months.
Key Responsibilities:
- Coordinate quoted works, planned maintenance, and contractor visits
- Manage IT purchase orders and procurement
- Schedule regular site visits for IT support
- Set up basic IT hardware (laptops, mobiles, peripherals)
- Provide 1st-line triage and user support when needed
- Maintain IT stock levels and oversee asset management
- Produce user audit reports
- Deliver organised, proactive and professional communication
- Build strong relationships with staff and third-party contractors
- Define project objectives and support project planning
- Participate in project meetings and coordinate follow-up actions
- Monitor project budgets, progress, quality and risks
- Maintain clear project documentation, plans, and reports
- Negotiate with suppliers and ensure smooth procurement
- Coordinate project team workflows and remove blockers
- Provide project updates and ensure stakeholder needs are met
Skills, Knowledge and Expertise:
- Essential:
- Knowledge of purchase order process
- High level of quality end user interaction
- Awareness of Project management methodologies and project stages
- An ability to prepare and interpret flowcharts, schedules, and step-by-step action plans
- Solid organizational skills, including multitasking and time-management
- Desirable:
- APM / PRINCE2 certification
Benefits:
- Health cash plan & virtual GP access
- Pension scheme & life assurance
- Employee referral scheme
- High street discounts
- Driver representatives & employee forum
- Personal development opportunities
- Employee Assistance Programme
- Free eye tests
Projects & Service Delivery Support in Widnes employer: Seras UK
Contact Detail:
Seras UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Projects & Service Delivery Support in Widnes
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research common questions related to project management and IT support, and practice your answers. We want you to feel confident and ready to showcase your skills when it counts.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows you’re genuinely interested and professional, which is always a plus.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining our awesome team and making an impact in IT support.
We think you need these skills to ace Projects & Service Delivery Support in Widnes
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with IT purchase orders and project management. We want to see how your skills match the role, so don’t hold back on showcasing relevant examples!
Show Off Your Communication Skills: Since this role involves a lot of coordination and relationship-building, let us know about your communication style. Share instances where you’ve successfully interacted with staff or contractors to get things done smoothly.
Be Organised and Clear: When writing your application, keep it structured and easy to read. Use bullet points for key achievements and make sure your flow is logical. We appreciate clarity as much as you do!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Seras UK
✨Know Your Stuff
Make sure you brush up on the IT purchase order process and project management methodologies. Familiarise yourself with how to set up basic IT hardware and what a user audit report entails. This knowledge will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with staff and contractors, be prepared to demonstrate your communication skills. Think of examples where you've successfully built relationships or resolved issues. Clear, professional communication is key, so practice articulating your thoughts clearly.
✨Be Organised
With responsibilities like managing stock levels and coordinating site visits, organisation is crucial. Bring along a planner or digital tool to showcase how you keep track of tasks and deadlines. You might even want to share a time when your organisational skills helped a project run smoothly.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing project budgets or dealing with procurement challenges. Think through potential scenarios and how you would approach them. This will help you demonstrate your problem-solving skills and ability to think on your feet.