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- Tasks: Support the Partnerships team with admin tasks and client relationships to boost sales.
- Company: Join Seraphine, a leader in maternity wear, empowering women through stylish and innovative products.
- Benefits: Enjoy 25 days of holiday, early finishes on Fridays, and a 50% staff discount.
- Why this job: Be part of a dynamic team that values innovation and diverse perspectives in a supportive culture.
- Qualifications: Proficiency in Excel and some office/admin experience are required; retail knowledge is a plus.
- Other info: Work 3 days in London and 2 days from home, with great perks after probation.
The predicted salary is between 22000 - 28000 £ per year.
Wholesale and Partnerships Administrator
About Seraphine
Seraphine is a global leader in maternity and nursing wear. With over two decades of experience, we help women feel confident in their changing bodies and enable them to continue to express their style during and after pregnancy, whilst providing product innovations that make motherhood a breeze.
Workplace and Culture
Driven by innovation and a passion for excellence, our team thrives on achieving market-leading results. We value resourcefulness, dependability, and diverse perspectives, fostering a culture of go-getters who push boundaries every day.
Purpose:
Provide administrative support to the Partnerships team to successfully drive and achieve sales objectives in line with Wholesale & Partners trading strategy. Build and maintain strong client relationships to fuel growth.
Accountabilities:
- Assist with daily and weekly trade reporting, producing reports that highlight bestsellers, category performance, and website trends to help make informed decisions to improve the website and maximise sales.
- Manage all imagery and content information across partnership and wholesale sites.
- Manage the product setup process from start to finish, uploading, enriching, and maintaining products on partners and wholesale websites.
- Manage end-to-end order processing and invoicing, ensuring it is completed accurately and in line with SLAs.
- Develop close working relationships with the operations and customer service team to track and maintain product availability.
- Manage and maintain the wholesale client database and new customer enquiries effectively.
Working Arrangement:
3 days a week in the central London office / 2 days from home
Salary:
26k – 28k
Requirements:
- Proficiency in Excel.
- Office / admin experience.
- Knowledge of wholesale, retail, e-commerce, or high street background.
- Highly organised with excellent time management skills.
Qualities & Traits:
- Highly attentive with a keen eye for detail.
- Quick learner.
- Strong problem-solving skills and a proactive approach to finding solutions.
Benefits:
- Annual leave entitlement – 25 days paid holiday + any bank/public holidays.
- Birthday Leave – Paid day off for birthday.
- Early finish Friday – Early finish on Fridays at 3pm.
- Core Hours – Core hours are from 10:00am – 4:30pm.
- Staff discount – 50% off on full-price & 20% on sale items.
- Life Assurance.
- Income Protection.
- Auto-enrolment Pension Scheme – 5% Employee and 3% Employer contribution.
Upon successful completion of the probationary period:
- Salary Exchange Benefits: Enjoy Technology/Mobile Phones, Will Writing, Holiday Exchange Buy/Sell, Workplace Nursery, Gym Benefit, Cycle 2 Work.
- Health Cash Plan: Medicash – Dental Treatment, Eye Tests/Glasses, Physio etc.
On the completion of 1 year’s service:
- Electric Car Scheme.
- Enhanced Maternity/Paternity Leave.
Seniority Level: Entry level
Employment Type: Full-time
Job Function: Information Technology
Industries: IT Services and IT Consulting
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Wholesale and Partnerships Administrator employer: Seraphine
Contact Detail:
Seraphine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wholesale and Partnerships Administrator
✨Tip Number 1
Familiarize yourself with the latest trends in maternity and nursing wear. Understanding the market will help you engage more effectively during interviews and demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the wholesale and partnerships sector. Attend relevant events or join online forums to connect with people who can provide insights and potentially refer you to opportunities at Seraphine.
✨Tip Number 3
Brush up on your Excel skills, especially in data analysis and reporting. Being able to showcase your proficiency in managing trade reports will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you can build and maintain strong client relationships. Think of examples from your past experiences where you've successfully managed client interactions or resolved issues proactively.
We think you need these skills to ace Wholesale and Partnerships Administrator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Wholesale and Partnerships Administrator position. Understand the key responsibilities and required skills, such as proficiency in Excel and experience in office administration.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job requirements. Emphasize any previous roles in wholesale, retail, or e-commerce, and showcase your organizational and problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention how your background and skills make you a great fit for Seraphine, and express your enthusiasm for contributing to their mission of supporting mothers.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail, which is crucial for the role.
How to prepare for a job interview at Seraphine
✨Show Your Excel Skills
Since proficiency in Excel is a key requirement for this role, be prepared to discuss your experience with it. Bring examples of how you've used Excel for reporting or data analysis in previous roles.
✨Demonstrate Your Organizational Skills
This position requires excellent time management and organizational abilities. Share specific examples from your past experiences where you successfully managed multiple tasks or projects simultaneously.
✨Highlight Your Problem-Solving Abilities
The role demands strong problem-solving skills. Be ready to discuss challenges you've faced in previous jobs and how you approached finding solutions, especially in a fast-paced environment.
✨Emphasize Relationship Building
Building strong client relationships is crucial for this role. Prepare to talk about how you've successfully developed and maintained professional relationships in the past, particularly in a sales or partnership context.
