Service Coordinator

Service Coordinator

Full-Time 28000 - 34000 £ / year (est.) No working from home possible
SER

At a Glance

  • Tasks: Coordinate schedules and support engineering operations in a dynamic team.
  • Company: Join a growing Facilities Management company near Gatwick.
  • Benefits: Competitive salary, pension, holiday entitlement, and ongoing training.
  • Other info: Fast-paced role with excellent career development opportunities.
  • Why this job: Kickstart your career in a supportive environment with real impact.
  • Qualifications: Experience in administration or scheduling; strong organisational skills required.

The predicted salary is between 28000 - 34000 £ per year.

Position

Service Coordinator

Location

Gatwick

Job Type

Full-Time Permanent

Salary

We are looking for an organised Service Admin Coordinator to join a busy Facilities Management team based near Gatwick.

This is a varied role supporting engineering operations by coordinating schedules, managing administration, and delivering excellent customer service.

You will work closely with the Service Manager, and Office Manager in this role.

Key Responsibilities

  • Schedule engineers for planned and reactive maintenance works.
  • Manage engineers' diaries and job allocations.
  • Raise work orders, purchase orders, and job documentation.
  • Liaise with customers to arrange appointments and provide updates.
  • Maintain accurate records using CAFM or service management systems.
  • Process service reports, quotations, and invoices.
  • Monitor outstanding jobs and ensure SLA targets are achieved.
  • Provide administrative support to the operations team.

Requirements

  • Previous experience in an Administration, Service Coordinator, Helpdesk, or Scheduling role.
  • Facilities Management, Building Services, Engineering, or Property Maintenance experience is desirable.
  • Excellent organisational and communication skills.
  • Strong IT skills, including Microsoft Office &Excel.
  • Experience using CAFM or scheduling software is advantageous.
  • Ability to work effectively in a fast paced environment.
  • What's on Offer
  • Competitive salary.
  • Company pension.
  • Holiday entitlement plus bank holidays.
  • Ongoing training and career development.
  • Supportive team environment.

If you're an organised and proactive administrator looking to build your career within the Facilities Management sector, we'd love to hear from you.

If you are interested in this new and exciting opportunity with a growing company, then call Ben Gibson on the listed number or ideally email with your current CV. SER-IN

Service Coordinator employer: SER

Join our dynamic team as a Plant Fitter in Wigan, where we prioritise employee well-being and professional growth. With a competitive salary, generous holiday allowance, and a supportive work culture, we offer a rewarding environment for skilled professionals passionate about heavy machinery. Enjoy ample overtime opportunities and a commitment to maintaining the highest standards in plant maintenance, all while being part of a collaborative team that values your expertise.

SER

Contact Details:

SER Recruitment Team

We think you need these skills to ace Service Coordinator

Organisational Skills
Customer Service
Administration
Scheduling
Communication Skills
IT Skills
Microsoft Office