Security Service Engineer in Newcastle upon Tyne
Security Service Engineer

Security Service Engineer in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 30000 - 39000 £ / year (est.) No home office possible
SER

At a Glance

  • Tasks: Service and maintain security systems while ensuring top-notch customer service.
  • Company: Established Fire & Security company with over 23 years of experience.
  • Benefits: Competitive salary, company vehicle, paid travel, and generous holiday allowance.
  • Other info: Opportunities for career progression and overtime available.
  • Why this job: Join a supportive team and develop your skills in a growing industry.
  • Qualifications: Experience with security systems and strong communication skills required.

The predicted salary is between 30000 - 39000 £ per year.

Location: North East (Newcastle area)

Salary: £30,000 - £39,000 DOE

The Package:

  • 30 minutes paid travel time each way
  • Company vehicle (including personal use)
  • Fuel card
  • Mobile phone, laptop & service Kindle
  • Calibrated test equipment & access equipment provided
  • Pension scheme
  • 20 days holiday + bank holidays
  • Sick pay
  • Early finish on Fridays
  • Overtime opportunities
  • Bonus scheme

About the Company:

We are a well-established, forward-thinking Fire & Security company based in the North East, with over 23 years of industry experience. Our continued success is built on delivering high-quality design, installation, and maintenance solutions across a strong portfolio of commercial clients. Due to ongoing growth and new contract wins, we are now looking to expand our engineering team. This is an excellent opportunity to join a supportive business that values its engineers and offers long-term career development.

The Role:

As a Security Service Engineer, you will be responsible for:

  • Servicing and maintaining Security systems
  • Fault finding and carrying out repairs across multiple system types
  • Occasional installation work where required
  • Covering Newcastle and the surrounding North East region
  • Working across a variety of commercial sites
  • Ensuring high standards of customer service at all times

Experience Required:

  • Proven experience working on Security systems, including:
  • CCTV
  • Access Control
  • Intruder Alarms
  • Full UK driving licence
  • Ability to work independently and manage your own workload
  • Strong communication and customer-facing skills
  • Good IT/computer literacy
  • Knowledge of testing and commissioning practices
  • ECS Gold Card, IPAF, and PASMA (desirable but not essential)
  • Engineers with either a Fire or Security bias will be considered
  • What’s on Offer:

    You’ll receive a competitive salary, strong benefits package, and the opportunity to develop your skills within a growing and reputable company. This role offers stability, a supportive team environment, and genuine long-term progression.

    If you’re interested in finding out more, please apply with your CV or contact Courtney Gilgunn for a confidential discussion.

    Security Service Engineer in Newcastle upon Tyne employer: SER

    Join a well-established and forward-thinking Fire & Security company in the North East, where your skills as a Security Service Engineer will be valued and nurtured. With a strong focus on employee growth, a supportive work culture, and a comprehensive benefits package including paid travel time, a company vehicle, and opportunities for overtime, this is an excellent place to build a rewarding career. Enjoy the stability of a reputable firm that prioritises high-quality service and offers genuine long-term progression in a dynamic environment.
    SER

    Contact Detail:

    SER Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Security Service Engineer in Newcastle upon Tyne

    ✨Tip Number 1

    Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.

    ✨Tip Number 2

    Prepare for interviews by researching the company and its projects. Familiarise yourself with their security systems and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate, but someone who genuinely cares about their mission.

    ✨Tip Number 3

    Practice your communication skills! As a Security Service Engineer, you'll need to explain technical issues clearly to clients. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can convey your expertise effectively.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and are keen to be part of our supportive environment.

    We think you need these skills to ace Security Service Engineer in Newcastle upon Tyne

    Security Systems Maintenance
    Fault Finding
    Repairs
    CCTV
    Access Control
    Intruder Alarms
    Customer Service
    Communication Skills
    IT/Computer Literacy
    Testing and Commissioning Practices
    Independent Work
    Workload Management
    ECS Gold Card
    IPAF
    PASMA

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights your experience with security systems like CCTV and intruder alarms. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!

    Craft a Strong Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about the role and how you can contribute to our team. Keep it friendly and professional, and make sure to mention any specific projects or achievements that relate to the job.

    Show Off Your Communication Skills: As a Security Service Engineer, you'll need to interact with clients regularly. Use your application to demonstrate your strong communication skills. Whether it's through your writing style or examples of past customer interactions, let us know you can connect with people!

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!

    How to prepare for a job interview at SER

    ✨Know Your Stuff

    Make sure you brush up on your knowledge of security systems, especially CCTV, access control, and intruder alarms. Be ready to discuss your hands-on experience and any specific projects you've worked on. This will show that you're not just familiar with the theory but can apply it in real-world situations.

    ✨Show Off Your Problem-Solving Skills

    As a Security Service Engineer, fault finding is key. Prepare some examples of challenges you've faced in previous roles and how you resolved them. This will demonstrate your ability to think on your feet and tackle issues effectively, which is crucial for the role.

    ✨Communicate Clearly

    Strong communication skills are essential, especially when dealing with clients. Practice explaining technical concepts in simple terms. During the interview, be sure to listen carefully to questions and respond thoughtfully, showing that you can engage with customers and colleagues alike.

    ✨Ask Insightful Questions

    Prepare a few questions about the company culture, team dynamics, or ongoing projects. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you. Plus, it gives you a chance to learn more about how you can contribute to their success.

    Security Service Engineer in Newcastle upon Tyne
    SER
    Location: Newcastle upon Tyne

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