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- Tasks: Service and maintain fire alarm systems while ensuring top-notch customer service.
- Company: Established fire and security company with over 23 years of experience.
- Benefits: Competitive salary, paid travel, company vehicle, and generous holiday allowance.
- Other info: Opportunities for overtime, bonuses, and long-term career progression.
- Why this job: Join a supportive team and develop your skills in a growing industry.
- Qualifications: Full UK driving licence and strong communication skills required.
The predicted salary is between 30000 - 39000 £ per year.
Location: North East (Newcastle area)
Salary: £30,000 - £39,000 DOE
The Package
- 30 minutes paid travel time each way
- Company vehicle (including personal use)
- Fuel card
- Mobile phone, laptop & service Kindle
- Calibrated test equipment & access equipment provided
- Pension scheme
- 20 days holiday + bank holidays
- Sick pay
- Early finish on Fridays
- Overtime opportunities
- Bonus scheme
About the Company
We are a well‑established, forward‑thinking Fire & Security company based in the North East, with over 23 years of industry experience. Our continued success is built on delivering high‑quality design, installation, and maintenance solutions across a strong portfolio of commercial clients. Due to ongoing growth and new contract wins, we are now looking to expand our engineering team. This is an excellent opportunity to join a supportive business that values its engineers and offers long‑term career development.
The Role
As a Fire alarm Service Engineer, you will be responsible for:
- Servicing and maintaining Fire alarm systems
- Fault finding and carrying out repairs across multiple system types
- Occasional installation work where required
- Covering Newcastle and the surrounding North East region
- Working across a variety of commercial sites
- Ensuring high standards of customer service at all times
Experience Required
- Full UK driving licence
- Ability to work independently and manage your own workload
- Strong communication and customer‑facing skills
- Good IT/computer literacy
- Knowledge of testing and commissioning practices
- ECS Gold Card, IPAF, and PASMA (desirable but not essential)
What’s on Offer
You’ll receive a competitive salary, strong benefits package, and the opportunity to develop your skills within a growing and reputable company. This role offers stability, a supportive team environment, and genuine long‑term progression.
If you're interested in finding out more, please apply with your CV or contact Courtney Gilgunn for a confidential discussion.
Fire Alarm Engineer in Newcastle upon Tyne employer: SER
Contact Detail:
SER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire Alarm Engineer in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the fire and security industry, attend local events, or join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with fire alarm systems, make sure to highlight that in conversations. Bring along any certifications or examples of your work to impress potential employers during interviews.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for openings at StudySmarter and see how we prioritise career development and support for our engineers.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to reiterate why you’re the perfect fit.
We think you need these skills to ace Fire Alarm Engineer in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Fire Alarm Engineer role. Highlight relevant experience, skills, and qualifications that match what we're looking for. This shows us you’re serious about the position and understand what it entails.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of your past work and how it relates to servicing and maintaining fire alarm systems.
Show Off Your Communication Skills: Since this role involves customer interaction, make sure to demonstrate your strong communication skills in your application. Whether it's through your CV or cover letter, let us see how you can connect with clients and provide top-notch service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for both of us!
How to prepare for a job interview at SER
✨Know Your Fire Alarm Systems
Make sure you brush up on the different types of fire alarm systems you'll be working with. Familiarise yourself with common faults and repairs, as well as the latest technologies in the industry. This will show your potential employer that you're not just knowledgeable but also genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss how you've handled customer service situations in the past. Think of specific examples where you went above and beyond to ensure client satisfaction. This will highlight your strong communication skills and ability to work independently.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and opportunities for professional development. This shows that you're serious about the position and eager to find a good fit for both you and the company.
✨Dress the Part
Even though you might be working in a technical field, first impressions matter. Dress smartly for your interview to convey professionalism. It doesn’t have to be a full suit, but looking tidy and presentable can make a big difference in how you're perceived.