At a Glance
- Tasks: Support and maintain CNC machine tools across the UK with a focus on teamwork.
- Company: Established CNC machine tool business committed to engineer development.
- Benefits: Competitive salary, door-to-door pay, company vehicle, and wellness support.
- Other info: Exciting career progression opportunities in a collaborative environment.
- Why this job: Join a supportive team and grow your skills in a thriving industry.
- Qualifications: 2-3 years CNC experience and strong mechanical/electrical skills required.
The predicted salary is between 45000 - 55000 € per year.
Locations: Working UK wide including Northern Ireland – based between Newcastle and Scotland.
Salary: £45,000 to £55,000 (DOE) OTE £60,000 + benefits.
We are a growing and well‑established CNC machine tool business looking to expand our Service Engineering team across the UK. Due to continued growth, we are hiring experienced Field Service Engineers to support two specialist divisions covering premium machine tool brands. This is an exciting opportunity to join a business that genuinely invests in its engineers, provides industry‑leading training, and promotes a strong team culture with long‑term career progression.
Machines
- CNC Milling Machines
- CNC Lathes
- Mill‑Turn Machines
Controls
- Siemens
- Heidenhain
- Fanuc
- Mitsubishi
What We're Looking For
- Minimum 2–3 years experience within CNC machine tools
- Strong service, maintenance, and breakdown experience
- Mechanical and electrical fault‑finding skills
- Experience with Siemens, Heidenhain, Fanuc, or Mitsubishi controls
- Positive attitude and willingness to develop skill set
- Strong communication skills – comfortable speaking with operators through to business owners
- Ideally based between Newcastle and Scotland
What's On Offer
- OTE £60,000+
- Door‑to‑door pay
- Time and a half after 40 hours
- Monthly department performance bonus
- Company car or van with expenses covered
- Pension contribution around 6%
- Critical illness cover – 70% of salary paid
- Death in Service – 4× salary
- Counselling and wellbeing support services
You’ll be joining a supportive team environment where collaboration matters more than ego. The culture is built around honesty, teamwork, development, and long‑term retention. If you have solid CNC machine tool experience and want to join a company that values and invests in its engineers, we'd love to hear from you.
Field Service Engineer - North east in Newcastle upon Tyne employer: SER
Join a well-established CNC machine tool business that prioritises the growth and development of its engineers. With a strong emphasis on teamwork and collaboration, you will benefit from industry-leading training, competitive pay, and a supportive work culture that values honesty and long-term retention. Located between Newcastle and Scotland, this role offers excellent career progression opportunities and a comprehensive benefits package, making it an ideal employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - North east in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the CNC machine tools industry. Attend local meetups or online webinars to meet potential employers and fellow engineers. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your experience with CNC machines, including any projects or challenges you've tackled. This will help you stand out during interviews and demonstrate your hands-on expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on your mechanical and electrical fault-finding skills, as well as your ability to communicate effectively with different stakeholders.
✨Tip Number 4
Apply through our website! We’re always on the lookout for talented Field Service Engineers. By applying directly, you’ll get noticed quicker and can showcase your enthusiasm for joining our supportive team culture.
We think you need these skills to ace Field Service Engineer - North east in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with CNC machine tools and any relevant controls like Siemens or Fanuc. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re excited about the Field Service Engineer role and how your background makes you a perfect fit. Keep it friendly and professional – we love a good story!
Show Off Your Communication Skills:Since you'll be interacting with everyone from operators to business owners, make sure your application reflects your strong communication skills. Use clear language and examples that demonstrate your ability to connect with different people.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at SER
✨Know Your CNC Stuff
Make sure you brush up on your knowledge of CNC machine tools, especially the brands mentioned like Siemens, Heidenhain, Fanuc, and Mitsubishi. Be ready to discuss your hands-on experience with these controls and any specific challenges you've faced in the field.
✨Show Off Your Problem-Solving Skills
Prepare to share examples of how you've tackled mechanical and electrical faults in the past. Think of specific situations where your troubleshooting skills made a difference, as this will demonstrate your capability to handle breakdowns effectively.
✨Communicate Like a Pro
Since you'll be interacting with everyone from operators to business owners, practice articulating your thoughts clearly and confidently. Role-play common scenarios you might encounter on the job to showcase your strong communication skills during the interview.
✨Emphasise Team Spirit
The company values teamwork and collaboration, so be prepared to discuss how you've contributed to team success in previous roles. Share stories that highlight your positive attitude and willingness to support your colleagues, as this aligns with their culture.
