Customer Service Engineer (Contract) in London

Customer Service Engineer (Contract) in London

London Temporary 45000 - 55000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Maintain and troubleshoot Building Management Systems while providing top-notch client support.
  • Company: Dynamic company focused on energy efficiency and exceptional service.
  • Benefits: Competitive salary, car allowance, training, 25 days holiday, and career progression.
  • Other info: Flexible hours and opportunities for professional growth in a collaborative environment.
  • Why this job: Join a supportive team and make a real difference in energy-saving solutions.
  • Qualifications: Experience with BMS, strong customer service skills, and a clean UK driving licence.

The predicted salary is between 45000 - 55000 £ per year.

Job Ref: 190517Description NBMS Service Engineer

Salary: 45,000 - 55,000 + Car Allowance/Travel, PPE and work equipment, training and progression, 25 days holidays + more About the Role As a BMS Service Engineer, you'll represent the company on-site, providing expert support for Building Management Systems (BMS).

Your role will focus on maintaining system efficiency, delivering energy-saving solutions, and ensuring exceptional service for our clients.

Perform regular maintenance, troubleshooting, and repair of Building Management Systems (BMS), with a focus on Trend & Tridium.

Attend to service calls and provide on-site technical support for clients, ensuring systems are running efficiently.

Work collaboratively with the service team and provide updates on job progress, reporting on any issues and solutions.

Build and maintain strong client relationships by providing exceptional customer service and support.

Must hold a clean UK driving licence, as the role involves regular travel to client sites.

Flexibility: Willingness to work out of hours when required and participate in the call-out rota.

Opportunities for career development and training in a supportive work environment.

If you're an experienced service engineer with a solid background in BMS and are looking for a new challenge, we encourage you to apply.

Customer Service Engineer (Contract) in London employer: SER

Join a dynamic and growing company that values its employees and invests in their development. As a Project Commissioning Engineer, you'll enjoy a supportive work culture with opportunities for career progression, competitive salary, and generous travel allowances. With exposure to high-profile national projects and a commitment to ongoing training, this role offers a rewarding path for those looking to advance in the Fire & Security industry.

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Contact Details:

SER Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Service Engineer (Contract) in London

Get Active in Industry Forums

Jump into communities for building systems and supply engineering, like the Building Services Engineering (BSE) forum. Contributing by answering questions or sharing insights can raise your visibility and help you connect with potential employers who value practical expertise.

Attend Local Industry Events

Keep an eye out for trade shows or local meetups related to building systems and supply engineering happening in your area. These events are great for networking; you'll likely meet industry professionals from companies like SER who might have temporary roles available.

Showcase Your Skills Online

Create a portfolio showcasing your projects or experiences specifically in building systems supply engineering. Use platforms like LinkedIn to share your insights and connect with industry leaders. This helps us catch the eye of potential employers looking for temp roles.

Leverage Your University Network

If you're currently studying or just graduated, tap into your university career services. They might have exclusive listings for temporary positions or can connect you directly with companies like SER looking for short-term talent in building systems engineering.

We think you need these skills to ace Customer Service Engineer (Contract) in London

Problem-Solving Skills
Communication Skills
Attention to Detail
Data Engineering
SQL
Python
ETL/ELT Processes

Some tips for your application 🫡

Showcase Your Technical Skills:When applying for a role in building systems supply engineering, it's crucial to highlight any relevant technical skills or certifications you’ve gained. Make sure to mention specific software or systems you've worked with, as this is a key area that hiring managers at SER will be looking for. It’ll help set you apart from other candidates!

Tailor Your CV to Highlight Temporary Experience:For a temporary role, it’s essential to tailor your CV to showcase how quickly you can adapt and contribute. If you have previous temporary or contract roles, detail your achievements in those positions. Employers like SER will want to see how you've hit the ground running in past projects.

Include Relevant Projects in Your Application:Don't forget to mention specific projects you've been involved in that relate directly to building systems supply engineering. This could include case studies, reports, or any hands-on work. It gives SER a sense of your problem-solving abilities and design thinking!

Convey a Willingness to Learn:Since this is a temporary role, emphasise your eagerness to learn and adapt quickly. Mention any relevant courses or training you’re currently pursuing or have completed. Showing that you're keen to grow in the field will make you an attractive candidate for SER!

How to prepare for a job interview at SER

Master the Basics of Building Systems

Make sure you’re all over the fundamentals of building systems supply and engineering. Brush up on your knowledge of HVAC, plumbing, and electrical systems since you could get some technical questions that assess your understanding of these areas. Show that you know your stuff – it’ll help us make a great impression on SER.

Show Your Problem-Solving Prowess

In this temporary gig, you’ll need to think on your feet and be ready to tackle unexpected challenges. Be prepared to share examples of how you’ve navigated problems in the past. Bring out those real-life scenarios where you demonstrated your critical thinking skills in building systems!

Know What Temporary Work Entails

With this being a temporary position, it’s important to convey your flexibility and adaptability. Be ready to discuss why you’re keen on a short-term role and how you plan to quickly get up to speed with the team at SER. Highlight your eagerness to jump in and contribute from day one.

Bring a Strong Portfolio (if relevant)

If you’ve worked on any projects relevant to building systems, have a portfolio ready to share. Whether it’s designs, reports, or case studies, having visuals can really help reinforce your skills and experience during your chat. Make sure it's polished and highlights your practical know-how in the field!