At a Glance
- Tasks: Build relationships with business customers and drive sales in a fast-paced environment.
- Company: Join a growing telecommunications sales team in Blackburn.
- Benefits: Competitive salary, dynamic work culture, and opportunities for growth.
- Other info: Fully office-based role with a focus on remote customer engagement.
- Why this job: Make an impact by helping businesses find the best telecom solutions.
- Qualifications: Sales or account management experience and strong communication skills.
The predicted salary is between 28000 - 32000 € per year.
My client is currently recruiting for a Desk-Based Account Manager to join their growing telecommunications sales team in Blackburn. This is an excellent opportunity for an ambitious and commercially driven individual who enjoys building customer relationships, identifying sales opportunities, and working within a fast-paced B2B environment.
This role would suit someone with strong communication skills, a proactive sales approach, and the confidence to engage with business customers over the phone and through digital channels. The successful candidate will play a key role in managing and developing customer accounts while driving revenue growth through cross-selling and upselling telecommunications solutions. The role is fully office-based and focuses on developing relationships remotely with both existing and prospective business customers. Candidates with previous account management, sales, or telecommunications experience will be particularly well suited to this opportunity.
Key responsibilities- Proactively contacting business customers to build rapport and develop long-term professional relationships
- Managing and growing a portfolio of small to medium-sized business accounts
- Contacting the existing MSP customer base to update CRM records and generate new sales opportunities
- Cross-selling and upselling telecommunications products and services, including mobile, broadband, connectivity, and value-added solutions
- Identifying new opportunities within existing accounts and following up on incoming leads
- Conducting customer needs analysis and recommending tailored solutions
- Negotiating pricing and contract terms in line with company guidelines
- Achieving and exceeding individual sales and revenue targets
- Maintaining accurate customer records and sales activity within CRM systems
- Handling account queries and working closely with internal teams to resolve issues efficiently
- Keeping up to date with telecommunications products, market trends, and competitor activity
- Previous experience within sales, account management, or a customer-facing environment
- Strong communication and relationship-building skills
- Confidence engaging with business customers over the phone
- A target-driven mindset with a strong focus on results
- Ability to identify sales opportunities and effectively cross-sell products
- Strong organisational and time-management abilities
- Experience using CRM systems and general IT proficiency
- A background within telecommunications, technology, or B2B sales
- Understanding of mobile, broadband, or connectivity solutions
- Experience managing a portfolio of business accounts
If you believe this role is for you, please send your CV to Michael Hodson at mhodson@serlimited.com or call 01254 781300.
Desk Based Account Manager in Blackburn employer: SER
Join a dynamic telecommunications sales team in Blackburn, where we prioritise employee growth and foster a collaborative work culture. As a Desk-Based Account Manager, you'll benefit from competitive salary packages, ongoing training opportunities, and the chance to build meaningful relationships with business customers in a fast-paced environment. Our commitment to innovation and excellence makes us an exceptional employer for those looking to thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Desk Based Account Manager in Blackburn
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it relates to the Desk-Based Account Manager role. Highlight your sales successes and how you've built relationships in the past.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Desk Based Account Manager in Blackburn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Desk-Based Account Manager role. Highlight your sales achievements and any relevant telecommunications experience to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for sales and how you can build strong customer relationships. Be sure to mention why you're excited about joining our team at StudySmarter.
Show Off Your Communication Skills:Since this role involves engaging with business customers over the phone, make sure your written application demonstrates your strong communication skills. Keep it clear, concise, and professional – we love a good communicator!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at SER
✨Know Your Stuff
Before the interview, make sure you brush up on telecommunications products and services. Understand the basics of mobile, broadband, and connectivity solutions so you can confidently discuss how they can benefit potential clients.
✨Show Off Your Communication Skills
Since this role involves engaging with business customers over the phone, practice your communication skills. Prepare to articulate your thoughts clearly and concisely, and be ready to demonstrate how you build rapport with clients.
✨Be Proactive in Your Approach
Think about how you can proactively identify sales opportunities. During the interview, share examples of how you've successfully cross-sold or upsold in previous roles, showcasing your target-driven mindset.
✨Familiarise Yourself with CRM Systems
As you'll be managing customer accounts, it's crucial to be comfortable with CRM systems. If you have experience using specific platforms, mention them, and be prepared to discuss how you maintain accurate records and track sales activity.
