My client is an established packaging business specialising in innovative packaging solutions for a wide range of industries. They are now looking for an organised and commercially minded individual to support their Head of Business Development, playing a key role in coordinating sales activity, managing customer relationships and helping drive further business growth.
Executive Assistant
Location: Bedford
£25,000 - £35,000 (DOE) + Bonus
23 days holiday plus bank holidays, car allowance, health cash plan, life insurance and pension.
Responsibilities
- Managing the Head of Business Development's diary from top to bottom, coordinating meetings, customer visits, appointments and internal reviews.
- Providing extensive sales support to the Head of Business Development and wider sales team, ensuring opportunities are followed up and commercial activity runs smoothly.
- Supporting existing customer accounts through upselling and cross-selling opportunities to develop relationships and maximise sales potential.
- Assisting with new business opportunities, customer enquiries, quotations, proposals and sample requests.
- Coordinating meetings, preparing presentations and meeting documents, recording actions and ensuring outstanding tasks are followed up.
- Maintaining accurate CRM records and assisting with sales reporting, forecasts, KPIs and pipeline management.
- Liaising with customers, prospects and internal departments to ensure a smooth sales process and a high standard of customer service.
- Supporting tender projects and customer requests for information, ensuring responses are prepared accurately and on time.
- Working closely with the Business Development team to track opportunities, manage follow-ups and keep sales projects moving forward.
- Providing general administrative and organisational support to help the business development function operate effectively.
Essential
- A good understanding of Microsoft Office software, particularly Outlook, Excel, Word and PowerPoint.
- Strong organisational skills, with the ability to manage a busy diary and prioritise competing demands.
- Excellent written and verbal communication skills, with confidence when liaising with customers and colleagues at all levels.
- Previous experience in an administrative, executive assistant, personal assistant or sales support role would be advantageous
- A proactive approach, with the ability to follow up outstanding actions and ensure deadlines are met.
- Strong attention to detail and the ability to manage information accurately.
- A commercial mindset, with an interest in sales, account management, upselling and cross-selling opportunities.
- Excellent customer service skills and the ability to build effective working relationships.
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Executive Assistant in Bedford employer: SER
Join a dynamic and growing company that values its employees and invests in their development. As a Project Commissioning Engineer, you'll enjoy a supportive work culture with opportunities for career progression, competitive salary, and generous travel allowances. With exposure to high-profile national projects and a commitment to ongoing training, this role offers a rewarding path for those looking to advance in the Fire & Security industry.
