At a Glance
- Tasks: Lead and improve fire safety projects while managing a dynamic team.
- Company: Established fire safety business with a supportive and growing environment.
- Benefits: Competitive salary, car allowance, health package, and extra birthday holiday.
- Other info: Great opportunity for career progression and personal development.
- Why this job: Take ownership of a key department and make a real impact in fire safety.
- Qualifications: Experience in fire industry project management and strong leadership skills.
The predicted salary is between 55000 - 60000 € per year.
An established and growing fire safety business is looking for an experienced Service & Small Works Manager to oversee service delivery and small projects across a national client base. This is a fantastic opportunity for someone within the fire industry who wants to take ownership of a department, improve operational processes, support a technical team, and play a key role in the continued growth of the business.
The role will focus on the successful delivery of service and small works projects across fire suppression and fire detection systems, managing projects typically valued up to £100,000.
The Role
As the Service & Small Works Manager, you will be responsible for the safe, compliant and efficient delivery of service works and small projects. You will oversee day-to-day operations, coordinate engineers and scheduling support, manage technical delivery, and ensure customers receive a high standard of service throughout. This role would suit someone who enjoys operational leadership, technical problem-solving, customer management and improving departmental performance.
Key Responsibilities
- Operational Delivery
- Manage service and small works projects from start to completion
- Coordinate labour, materials, scheduling and subcontractors
- Ensure works are delivered safely, on time and within budget
- Monitor project progress and proactively resolve issues
- Support continuous improvement across operational processes
- Commercial & Financial Management
- Monitor project costs, variations and expenditure
- Support cost control and commercial decision-making
- Improve efficiencies while maintaining compliance and quality standards
- Technical & Compliance Oversight
- Provide technical leadership across fire suppression and detection works
- Ensure compliance with British Standards, Codes of Practice and industry regulations
- Act as a technical escalation point for engineers and customers
- Maintain high standards of documentation and workmanship
- Customer & Team Management
- Build strong relationships with customers, suppliers and internal teams
- Manage customer expectations through clear communication
- Line manage scheduling and support staff
- Support training, mentoring and development within the team
Requirements
Essential
- Experience managing service and/or small works projects within the fire industry
- Strong knowledge of fire suppression and fire detection systems
- Understanding of relevant British Standards and Codes of Practice
- Knowledge of: BAFE SP203-1, BAFE SP203-3, LPS 1014, LPS 1204
- Experience managing project costs and commercial performance
- Previous supervisory or team leadership experience
- Strong communication, planning and organisational skills
- Full UK driving licence
- Flexibility to travel when required
Desirable
- IOSH Managing Safely or SMSTS
- CSCS card
- ILM Level 5/7 or similar management qualification
- Chartered Engineer status or working towards CEng
Who This Role Would Suit
This role could suit a: Service Manager, Small Works Manager, Fire Project Manager, Fire Systems Supervisor, Senior Fire Engineer, Fire & Security Manager looking for a broader leadership role with autonomy and long-term progression.
Apply Now
If you are an experienced fire industry professional looking for your next management opportunity, apply today for a confidential discussion.
Service Manager in Alton employer: SER
Join a supportive and growing fire safety business in Hampshire, where you can take ownership of a key department and drive operational excellence. With a competitive salary, car allowance, and a health package, we prioritise employee well-being and development through additional birthday holidays and annual company events. This is an exceptional opportunity to lead a dedicated team, enhance your skills, and contribute to the continued success of our organisation in a dynamic work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Alton
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire industry and let them know you're on the lookout for a Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge of fire suppression and detection systems. Be ready to discuss how you've managed projects in the past and how you can improve operational processes in this new role.
✨Tip Number 3
Showcase your leadership skills! During interviews, highlight your experience in managing teams and projects. Share specific examples of how you've built strong relationships with customers and improved departmental performance.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our supportive and growing business environment.
We think you need these skills to ace Service Manager in Alton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Manager role. Highlight your experience in managing service and small works projects, especially within the fire industry. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've improved operational processes or led teams in the past. We love a good story!
Show Off Your Technical Knowledge:Since this role involves technical oversight, don’t forget to mention your knowledge of fire suppression and detection systems. We’re keen to see how well you understand the relevant British Standards and Codes of Practice.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at SER
✨Know Your Fire Safety Stuff
Make sure you brush up on your knowledge of fire suppression and detection systems. Be ready to discuss relevant British Standards and Codes of Practice, like BAFE SP203-1 and LPS 1014. This will show that you're not just familiar with the industry but also passionate about it.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams or projects in the past. Highlight your experience in operational leadership and how you've improved departmental performance. This is your chance to demonstrate that you can lead and inspire a team effectively.
✨Be Ready for Technical Questions
Expect some technical questions during the interview. Think about potential challenges in service delivery and small works projects, and how you would address them. Showing your problem-solving skills will be key to impressing the interviewers.
✨Communicate Clearly and Confidently
Strong communication is crucial for this role. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you manage customer expectations and build relationships with clients and internal teams. Good communication can set you apart from other candidates.
