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- Tasks: Lead a team of engineers and manage service contracts up to £2 million.
- Company: Join a well-established fire and security company with a strong reputation.
- Benefits: Enjoy a competitive salary, overtime, company vehicle, health insurance, and 25 days holiday.
- Why this job: Be a key player in ensuring client satisfaction and operational efficiency in a dynamic environment.
- Qualifications: Experience in service management and strong leadership skills are essential.
- Other info: This role is site-based in Sidcup, offering a chance to make a real impact.
The predicted salary is between 45000 - 55000 £ per year.
Service Manager Sprinklers and Fire Sidcup (Site based) £45,000 – £55,000 DOE + Overtime + Company Vehicle + Pension + Health Insurance (Opt in) + Mobile Phone + Ipad + 25 days holiday and bank holidays. My client, a well-established fire and security company, are seeking an experienced Service Manager to oversee and manage service contracts valued at up to £2 million, lead and support a team of engineers, and ensure exceptional client satisfaction from our newly established offices. The ideal candidate will play a pivotal role in troubleshooting technical issues, maintaining seamless communication with the service coordinator, and nurturing relationships with key accounts. Key Responsibilities: Manage and oversee service contracts, ensuring delivery aligns with client expectations and company standards. Lead, supervise, and support a team of service engineers, providing guidance and fostering a collaborative environment. Liaise effectively with the service coordinator to optimize scheduling, resource allocation, and project timelines. Proactively troubleshoot and resolve technical challenges to minimize service disruptions and maintain operational efficiency.
Service Manager employer: SER (Staffing)
Contact Detail:
SER (Staffing) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Familiarize yourself with the latest trends and technologies in fire safety and security systems. This knowledge will not only help you stand out during discussions but also demonstrate your commitment to staying updated in a rapidly evolving industry.
✨Tip Number 2
Network with professionals in the fire and security sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities within their companies.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed service contracts and led teams in the past. Highlighting your experience in troubleshooting and client relationship management will be crucial in showcasing your fit for this role.
✨Tip Number 4
Research the company thoroughly, including their values, recent projects, and client testimonials. This will enable you to tailor your conversations and show genuine interest in contributing to their success as a Service Manager.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Service Manager position. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in managing service contracts and leading teams. Use specific examples that demonstrate your ability to troubleshoot technical issues and maintain client satisfaction.
Showcase Leadership Skills: Since the role involves leading a team of engineers, be sure to include any leadership or supervisory roles you've held in the past. Discuss how you foster collaboration and support your team in achieving their goals.
Tailor Your Cover Letter: Craft a personalized cover letter that addresses the specific needs of the company. Mention your understanding of the fire and security industry and how your skills align with their expectations for the Service Manager role.
How to prepare for a job interview at SER (Staffing)
✨Understand the Company and Its Values
Before the interview, take some time to research the fire and security company. Understand their mission, values, and recent projects. This will help you align your answers with what they prioritize and demonstrate your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Service Manager, you'll be leading a team of engineers. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any experience you have in fostering collaboration and supporting team members.
✨Prepare for Technical Questions
Since the role involves troubleshooting technical issues, expect questions that assess your technical knowledge and problem-solving abilities. Brush up on relevant technical concepts related to fire safety systems and be ready to discuss how you've resolved similar challenges in previous roles.
✨Emphasize Client Relationship Management
Client satisfaction is key in this role. Prepare to share examples of how you've built and maintained strong relationships with clients. Discuss your approach to understanding client needs and ensuring their expectations are met or exceeded.
