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- Tasks: Diagnose and resolve AV system issues for corporate and education clients.
- Company: Dynamic AV service provider with a focus on innovation.
- Benefits: Competitive salary, company vehicle, fuel card, and generous holiday allowance.
- Other info: Exciting opportunities for career growth in a fast-paced environment.
- Why this job: Join a team that values your skills and offers real-world impact in AV technology.
- Qualifications: 5+ years AV experience and a full UK driving licence required.
The predicted salary is between 45000 - 55000 £ per year.
To attend reactive service calls and preventative maintenance visits to resolve issues with audio visual systems for corporate and education clients, predominantly throughout London and surrounding areas.
Key Responsibilities:
- To attend reactive service calls to diagnose and resolve issues with AV systems.
- Reconfiguration of AV control systems and DSPs where required (QSYS, Extron, Crestron, Yealink, Logitech, NEAT).
- Carry out preventative maintenance visits.
- Keep customers informed of progress with service calls, maintaining a high level of customer service.
- Maintain up to date service documentation.
- Installation of small system upgrades and replacements.
Qualities and Skills Required:
- Full UK Driving License.
- 5+ years AV experience – preferably as a service or commissioning engineer.
- Deep technical understanding of AV systems with the ability to alter configurations and commission systems where required. Experience with QSYS, Crestron and Extron would be beneficial.
Package:
- Salary of £45K - £55K (depending on experience).
- Company vehicle.
- Fuel card.
- 24 days annual leave.
AV Field Service Engineer in London employer: SER (Staffing)
Contact Detail:
SER (Staffing) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Field Service Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the AV industry and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of past projects or a LinkedIn profile that highlights your AV expertise, make sure it’s up to date. This is your chance to shine and demonstrate your technical know-how to potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on common AV scenarios. Think about how you’d handle specific service calls or maintenance tasks. Being able to discuss your hands-on experience with systems like QSYS or Crestron will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for talented AV engineers like you. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace AV Field Service Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your AV experience and technical skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your expertise with systems like QSYS, Crestron, and Extron.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about AV systems and how your experience makes you the perfect fit for our team. Keep it engaging and personal – we love to see your personality!
Show Off Your Customer Service Skills: Since this role involves a lot of client interaction, make sure to mention any relevant customer service experience. We value keeping our clients informed and happy, so highlight how you've done this in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at SER (Staffing)
✨Know Your AV Systems
Make sure you brush up on your knowledge of AV systems, especially QSYS, Crestron, and Extron. Be ready to discuss specific experiences where you've diagnosed or resolved issues with these systems, as this will show your deep technical understanding.
✨Showcase Your Customer Service Skills
Since maintaining a high level of customer service is key, prepare examples of how you've kept clients informed during service calls. Highlight any instances where your communication skills made a difference in resolving an issue.
✨Be Ready for Technical Questions
Expect some technical questions during the interview. Brush up on common troubleshooting scenarios and be prepared to explain your thought process when diagnosing AV system issues. This will demonstrate your problem-solving abilities.
✨Discuss Your Preventative Maintenance Experience
Talk about your experience with preventative maintenance visits. Share specific examples of how you've proactively addressed potential issues before they became problems, showcasing your attention to detail and commitment to quality service.