At a Glance
- Tasks: Install, service, and maintain fire and security equipment at customer sites.
- Company: Join a supportive and growing organisation that values its people.
- Benefits: Earn £30,000 - £38,000 plus bonuses, overtime, and a company EV van.
- Other info: 33 days holiday, workplace pension, and annual career development opportunities.
- Why this job: Enjoy excellent earning potential and genuine career progression in a dynamic role.
- Qualifications: Experience as a Service Engineer with strong mechanical and electrical skills.
The predicted salary is between 35000 - 40000 £ per year.
Are you an experienced Service Engineer looking for a role that offers excellent earning potential, variety, and genuine career progression? We are seeking motivated and customer-focused Service Engineers to join our growing team. This is an exciting opportunity to work with specialist equipment, develop your technical skills, and be rewarded for your performance through bonus and overtime opportunities.
The Role
- As a Service Engineer, you will be responsible for the installation, servicing, maintenance, and repair of equipment at customer sites.
- Working independently, you will deliver a high standard of technical support while building strong relationships with customers.
Key Responsibilities
- Carry out planned preventative maintenance and reactive breakdown repairs.
- Diagnose and resolve mechanical and electrical faults efficiently.
- Install and commission equipment at customer sites.
- Complete service reports and documentation accurately.
- Ensure compliance with all health and safety procedures.
- Deliver exceptional customer service and technical support.
- Participate in the on-call rota when required.
About You
- Previous experience as a Service Engineer, Field Service Engineer, Maintenance Engineer, or similar.
- Strong mechanical and/or electrical fault-finding and repair skills.
- Excellent problem-solving abilities and attention to detail.
- Strong communication and customer service skills.
- The ability to work independently and manage your own workload.
- A full UK driving licence.
Salary & Benefits
- £30,000 - £38,000 basic salary (depending on experience).
- £2,000 annual performance bonus paid quarterly.
- Company EV van provided, including personal use.
- Overtime paid after 40 hours: 1.5x Monday to Saturday, 2x Sundays and Bank Holidays.
- Paid travel time (excluding the first and last 30 minutes of the day).
- £180 weekly standby allowance when on call.
- Call-outs paid at overtime rates with door-to-door travel.
- 33 days holiday including Bank Holidays.
- Workplace pension scheme.
- Life cover.
- 24-hour Virtual GP service.
- Employee Assistance Programme.
- Share Incentive Plan.
- Holiday Purchase Scheme.
- Annual appraisal and career development opportunities.
- Specialist tools, plant, and equipment provided.
Apply Today
If you're a skilled engineer looking to join a supportive and growing organisation that values its people, rewards hard work, and offers excellent long-term career prospects, we'd love to hear from you.
Fire & Security Engineer Newcastle employer: SER (Staffing)
Join a dynamic and supportive team as a Fire & Security Engineer in Newcastle, where your skills will be valued and rewarded with a competitive salary, performance bonuses, and extensive benefits. Our company fosters a culture of growth and development, offering opportunities for career progression while ensuring you have the tools and support needed to excel in your role. With a focus on employee well-being and a commitment to exceptional customer service, this is an ideal workplace for those seeking meaningful and rewarding employment.
