Field Service Engineer
Forklift & Materials Handling
Location: Croydon / South London / London NW / Surrounding Home Counties
Salary: £50,000 DOE + Overtime + Benefits
Hours:
Full-Time – 47.5 paid hours per week
06:00am – 16:00pm, Monday–Friday
Additional overtime available, paid at 1.5x
About the Role
We are recruiting for a Field Service Engineer to join a well-established and growing specialist materials handling business.
In this role, you will be responsible for the servicing, maintenance, inspection, repair and commissioning of forklifts and other materials handling equipment at customer sites across South London, London NW and the surrounding Home Counties.
You will play a key role in keeping customers' operations moving, diagnosing faults, carrying out repairs and ensuring equipment is operating safely and reliably.
This is a field-based, customer-facing position offering a high level of variety and autonomy, with the opportunity to develop your technical skills within a long-established, family-owned business.
Key Responsibilities
Carry out planned servicing, preventative maintenance and inspections on forklifts and materials handling equipment
Diagnose and repair mechanical, hydraulic and electrical faults
Carry out repairs and replacement of faulty components safely and efficiently
Commission materials handling equipment at customer sites
Identify repair requirements and minimise customer downtime wherever possible
Request parts accurately using a tablet and keep the Service Team updated on any follow-up work required
Complete service reports, inspection records and relevant compliance documentation
Work closely with the Service Manager and Service Coordinator to manage scheduled work, priorities and call-outs
Build and maintain strong customer relationships through professional and reliable service
Ensure all work is carried out in line with Health & Safety, quality and customer site requirements
Maintain and develop your technical knowledge through training and ongoing development
About You
Experience working in an engineering, mechanical or similar technical role
Strong mechanical a...
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