At a Glance
- Tasks: Travel across Cornwall to solve IT issues and support clients with tech challenges.
- Company: Established IT services provider with a strong presence in Cornwall.
- Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
- Other info: Full-time role with a mix of remote and onsite work.
- Why this job: Join a dynamic team and make a real difference in local businesses' tech solutions.
- Qualifications: Experience in IT support and a passion for problem-solving.
The predicted salary is between 31500 - 38500 £ per year.
Location: Redruth, Cornwall
Salary: Up to £35,000 DOE
Coverage: Cornwall Only
Employment Type: Full-time
The Opportunity
We are working with a well-established and growing IT services provider based in Redruth, Cornwall, who are looking to add an experienced IT Field Engineer to their technical team. This is a hands-on role where you will be travelling to client sites across Cornwall, providing a mixture of 1st and 2nd Line IT support, troubleshooting technical issues and assisting with installations, upgrades and general infrastructure work. You'll be joining a team that provides both remote and onsite IT support to a wide range of businesses across Cornwall.
The Role
- Visiting customer sites across Cornwall to resolve IT issues.
- Providing 1st and 2nd Line technical support to end users.
- Troubleshooting hardware, software, networking and connectivity issues.
- Diagnosing and resolving Windows and Microsoft 365 issues.
- Supporting desktops, laptops, printers and other IT hardware.
- Setting up and configuring new PCs, laptops and user accounts.
- Assisting with network and infrastructure installations.
- Supporting Microsoft technologies.
IT Field Engineer in Cornwall employer: SER (Staffing)
At SER (Staffing) Ltd, we pride ourselves on being an exceptional employer that values our Field Service Engineers by offering competitive salaries and generous overtime opportunities. Our supportive work culture fosters professional growth through continuous training and development, while the dynamic Bedford location provides a vibrant community and easy access to various amenities, making it an ideal place for both work and leisure.
