At a Glance
- Tasks: Manage and grow Hard FM contracts while ensuring client satisfaction and profitable growth.
- Company: Dynamic Building Services and Facilities Management business in Manchester.
- Benefits: Competitive salary, bonus potential, car allowance, and additional benefits.
- Other info: Exciting opportunity for career advancement in a supportive environment.
- Why this job: Join a growing company and make a real impact in contract management and client relationships.
- Qualifications: Experience in Hard FM contracts, account management, and business development.
The predicted salary is between 50000 - 55000 £ per year.
We are recruiting for an FM Contracts Manager to join a growing Building Services and Facilities Management business in Manchester. This is an excellent opportunity for an experienced Hard FM professional with a strong background in Hard FM contracts, account management and business development. The role combines contract management, client relationship management and revenue growth, making it ideal for someone who enjoys developing existing accounts while identifying new opportunities.
The Role
You will be responsible for managing and growing a portfolio of Hard FM contracts, ensuring high levels of client satisfaction while delivering profitable growth. Responsibilities include:
- Managing contract renewals and client retention
- Developing new business opportunities with existing and new clients
- Building relationships with Facilities Managers, Property Managers and Contractors
- Conducting site surveys and identifying lifecycle replacement opportunities
- Preparing scopes of work, quotations and costings
- Delivering projects and maintenance works through to completion
- Managing client relationships and contract performance
- Preparing proposals and technical presentations
- Negotiating contracts
Contract Manager employer: SER (Staffing)
Join a dynamic and forward-thinking Building Services and Facilities Management company in Manchester, where your expertise as a Contracts Manager will be valued and rewarded. With a strong emphasis on employee development, a collaborative work culture, and competitive benefits including a car allowance and performance bonuses, this role offers the perfect environment for professionals looking to make a meaningful impact while advancing their careers. Experience the unique advantage of working in a growing sector that prioritises client satisfaction and innovative solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience in managing Hard FM contracts and client relationships. Share specific examples of how you've driven revenue growth in past roles.
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their needs and challenges in the FM sector. This will help you tailor your responses and demonstrate how you can add value to their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Contract Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Contract Manager role. Highlight your experience in Hard FM contracts and account management, as well as any relevant achievements that showcase your ability to grow client relationships and revenue.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've successfully managed contracts and developed business opportunities in the past.
Showcase Your Communication Skills:As a Contracts Manager, strong communication is key. In your application, demonstrate your ability to build relationships with clients and stakeholders. Use clear and concise language to convey your ideas and experiences.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at SER (Staffing)
✨Know Your Contracts Inside Out
Make sure you brush up on your knowledge of Hard FM contracts before the interview. Be ready to discuss specific examples from your past experience where you've successfully managed contracts or improved client satisfaction. This will show that you’re not just familiar with the terminology, but that you can apply it effectively.
✨Showcase Your Relationship-Building Skills
Since the role involves a lot of client relationship management, think of instances where you've built strong relationships with clients or stakeholders. Prepare to share how you’ve maintained these relationships and turned them into business opportunities. This will highlight your interpersonal skills and ability to drive revenue growth.
✨Prepare for Technical Questions
Expect some technical questions related to contract management and project delivery. Brush up on your knowledge of preparing scopes of work, quotations, and costings. Being able to confidently discuss these topics will demonstrate your expertise and readiness for the role.
✨Practice Your Negotiation Techniques
Negotiation is key in this role, so be prepared to discuss your approach to negotiating contracts. Think of a time when you successfully negotiated terms that benefited both parties. This will show that you have the skills needed to manage contract performance and client expectations effectively.
