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- Tasks: Install and support VoIP systems for diverse business clients across the South of England.
- Company: Join a forward-thinking company focused on innovative telecom solutions and sustainability.
- Benefits: Enjoy a competitive salary, company car allowance, private healthcare, and 22 days holiday.
- Why this job: Be part of a dynamic team delivering cutting-edge technology and making a real impact.
- Qualifications: Experience with VoIP technologies and strong networking skills are essential; training provided.
- Other info: Opportunity for overtime and on-call work, plus a supportive work culture.
The predicted salary is between 24000 - 28000 £ per year.
Role: Telecommunications Engineer (VoIP)
Basic Salary: £30,000-£35,000 depending on experience
Company car or Car allowance (£6,000 per annum)
22 days holiday plus bank holiday
Overtime available and on call rate
Working hours 9am-5pm
Pension Scheme
Private Healthcare and Dental Services
About
My client is a forward-thinking company committed to delivering innovative solutions that drive progress and efficiency. With a focus on quality, sustainability, and cutting-edge technology, we serve clients across diverse industries, helping them meet evolving challenges with confidence. Their team of dedicated professionals brings a wealth of experience and a passion for excellence to every project, ensuring that my client remains a trusted partner in achieving long-term success.
My client are seeking a skilled and motivated VoIP Installation Engineer to join their growing team. In this field-based role, you will be responsible for the installation, configuration, and support of VoIP telephony systems across a wide geographic area, covering the South of England up to Birmingham.
Key Responsibilities:
- Perform on-site installation and setup of VoIP hardware and software solutions for business clients.
- Configure network settings to ensure optimal performance and seamless integration with existing infrastructure.
- Troubleshoot and resolve technical issues during and after installation.
- Conduct system testing and provide end-user training where necessary.
- Maintain accurate documentation of installations, configurations, and support cases.
- Liaise with internal teams and clients to ensure projects are delivered on time and to specification.
- Provide ongoing support and maintenance as required.
Requirements:
- Proven experience with VoIP technologies (e.g., SIP, PBX systems, IP phones).
- Solid understanding of networking fundamentals (TCP/IP, routers, firewalls, VLANs).
- Strong diagnostic and problem-solving skills.
- Excellent customer service and communication abilities.
- Full UK driving licence and willingness to travel extensively across the territory.
Desirable:
- Experience with Wildix is a desirable but not essential as training is given.
- Relevant industry certifications (e.g., CompTIA Network+, CCNA, etc.).
This role offers a dynamic working environment with the opportunity to work on a variety of client projects while being part of a supportive and forward-thinking team.
If this role is of interest, then please contact me on or drop your cv over to my email.
Contact Detail:
SER (Staffing) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telecoms Engineer-VoIP
✨Tip Number 1
Familiarise yourself with VoIP technologies and networking fundamentals. Brush up on your knowledge of SIP, PBX systems, and IP phones, as well as TCP/IP, routers, and firewalls. This will not only boost your confidence but also help you stand out during interviews.
✨Tip Number 2
Network with professionals in the telecommunications field. Attend industry events or join online forums to connect with others who work in VoIP. Building relationships can lead to valuable insights and potential job referrals.
✨Tip Number 3
Prepare for practical assessments by practising installation and troubleshooting scenarios. Set up a home lab if possible, where you can experiment with VoIP systems and configurations. This hands-on experience will be beneficial during the interview process.
✨Tip Number 4
Research our company and its projects thoroughly. Understanding our commitment to innovation and quality will allow you to tailor your discussions during interviews, demonstrating your genuine interest in joining our team at StudySmarter.
We think you need these skills to ace Telecoms Engineer-VoIP
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with VoIP technologies and networking fundamentals. Use specific examples from your past roles that demonstrate your skills in installation, configuration, and troubleshooting of VoIP systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for telecommunications and your understanding of the company's commitment to innovation. Mention how your skills align with their needs and express your enthusiasm for the role.
Highlight Relevant Certifications: If you have any relevant industry certifications like CompTIA Network+ or CCNA, make sure to include them prominently in your application. This can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at SER (Staffing) Ltd
✨Showcase Your Technical Skills
Make sure to highlight your experience with VoIP technologies during the interview. Be prepared to discuss specific projects where you've installed or configured VoIP systems, and demonstrate your understanding of networking fundamentals like TCP/IP and VLANs.
✨Prepare for Problem-Solving Questions
Expect questions that assess your diagnostic and troubleshooting skills. Think of examples from your past work where you successfully resolved technical issues, and be ready to explain your thought process in detail.
✨Emphasise Customer Service Abilities
Since this role involves liaising with clients, it's crucial to showcase your customer service skills. Share experiences where you effectively communicated with clients or provided training, highlighting your ability to maintain positive relationships.
✨Research the Company
Familiarise yourself with the company's values and recent projects. Understanding their commitment to innovation and sustainability will help you align your answers with their goals and demonstrate your genuine interest in joining their team.
