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- Tasks: Install and support VoIP systems for diverse business clients across the South of England.
- Company: Join a forward-thinking company focused on innovative telecom solutions and sustainability.
- Benefits: Enjoy a competitive salary, company car allowance, private healthcare, and 22 days holiday.
- Why this job: Be part of a dynamic team, tackling exciting projects while enhancing your technical skills.
- Qualifications: Experience with VoIP technologies and networking fundamentals is essential; training provided for specific systems.
- Other info: Full UK driving licence required; extensive travel across the territory is expected.
The predicted salary is between 24000 - 28000 £ per year.
Role: Telecommunications Engineer (VoIP)
Basic Salary: £30,000-£35,000 depending on experience
Company car or Car allowance (£6,000 per annum)
22 days holiday plus bank holiday
Overtime available and on call rate
Working hours 9am-5pm
Pension Scheme
Private Healthcare and Dental Services
About
My client is a forward-thinking company committed to delivering innovative solutions that drive progress and efficiency. With a focus on quality, sustainability, and cutting-edge technology, we serve clients across diverse industries, helping them meet evolving challenges with confidence. Their team of dedicated professionals brings a wealth of experience and a passion for excellence to every project, ensuring that my client remains a trusted partner in achieving long-term success.
My client are seeking a skilled and motivated VoIP Installation Engineer to join their growing team. In this field-based role, you will be responsible for the installation, configuration, and support of VoIP telephony systems across a wide geographic area, covering the South of England up to Birmingham.
Key Responsibilities:
- Perform on-site installation and setup of VoIP hardware and software solutions for business clients.
- Configure network settings to ensure optimal performance and seamless integration with existing infrastructure.
- Troubleshoot and resolve technical issues during and after installation.
- Conduct system testing and provide end-user training where necessary.
- Maintain accurate documentation of installations, configurations, and support cases.
- Liaise with internal teams and clients to ensure projects are delivered on time and to specification.
- Provide ongoing support and maintenance as required.
Requirements:
- Proven experience with VoIP technologies (e.g., SIP, PBX systems, IP phones).
- Solid understanding of networking fundamentals (TCP/IP, routers, firewalls, VLANs).
- Strong diagnostic and problem-solving skills.
- Excellent customer service and communication abilities.
- Full UK driving licence and willingness to travel extensively across the territory.
Desirable:
- Experience with Wildix is a desirable but not essential as training is given.
- Relevant industry certifications (e.g., CompTIA Network+, CCNA, etc.).
This role offers a dynamic working environment with the opportunity to work on a variety of client projects while being part of a supportive and forward-thinking team.
Telecoms Engineer-VoIP employer: SER (Staffing) Ltd
Contact Detail:
SER (Staffing) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telecoms Engineer-VoIP
✨Tip Number 1
Familiarise yourself with the latest VoIP technologies and trends. Being knowledgeable about SIP, PBX systems, and IP phones will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 2
Network with professionals in the telecommunications field. Attend industry events or join online forums to connect with others who can provide insights or even refer you to job openings at companies like ours.
✨Tip Number 3
Prepare for technical interviews by practising troubleshooting scenarios related to VoIP installations. Being able to demonstrate your problem-solving skills in real-time can set you apart from other candidates.
✨Tip Number 4
Showcase your customer service skills during interviews. Since this role involves liaising with clients, highlighting your ability to communicate effectively and provide excellent support will be crucial in landing the job.
We think you need these skills to ace Telecoms Engineer-VoIP
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with VoIP technologies and networking fundamentals. Use specific examples from previous roles to demonstrate your skills in installation, configuration, and troubleshooting.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for telecommunications and your understanding of the company's commitment to innovation. Mention how your skills align with their needs and express your enthusiasm for the role.
Highlight Relevant Certifications: If you have any relevant industry certifications like CompTIA Network+ or CCNA, be sure to include them in your application. This can set you apart from other candidates and show your commitment to professional development.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a technical role.
How to prepare for a job interview at SER (Staffing) Ltd
✨Showcase Your VoIP Knowledge
Make sure to brush up on your understanding of VoIP technologies, including SIP and PBX systems. Be prepared to discuss your previous experiences with these technologies and how you've successfully implemented them in past roles.
✨Demonstrate Problem-Solving Skills
Since troubleshooting is a key part of the role, think of specific examples where you've resolved technical issues. Highlight your diagnostic skills and how you approach problem-solving in a methodical way.
✨Highlight Customer Service Experience
As this role involves liaising with clients, emphasise your customer service skills. Share instances where you've effectively communicated with clients or provided training, showcasing your ability to ensure client satisfaction.
✨Prepare for Technical Questions
Expect technical questions related to networking fundamentals like TCP/IP, routers, and firewalls. Brush up on these topics and be ready to explain how they relate to VoIP installations and configurations.
