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- Tasks: Manage client accounts and ensure top-notch service in the events industry.
- Company: Dynamic event crewing company with a focus on client relationships.
- Benefits: Competitive salary, annual bonus, hybrid working, and generous holiday allowance.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Join a vibrant team and make a real impact in the exciting events sector.
- Qualifications: Experience in the events industry and strong communication skills are essential.
The predicted salary is between 30000 - 35000 £ per year.
This is a client-focused, relationship-driven position within an event crewing company, responsible for managing client accounts ensuring a high quality of service and customer retention.
Duties:
- Managing existing client accounts
- Handling inbound enquiries (email & phone)
- Attending site visits and client meetings
- Preparing quotes and proposals
- Taking detailed client briefs and passing to crewing teams
- Following up to gather feedback on projects ensuring smooth delivery
- Managing issues (e.g. staffing challenges, last-minute changes)
- Keeping internal systems updated
Skills / Experience:
- MUST have experience working within the events industry.
- A background in customer service, administration, account management or event crewing would be beneficial.
- Confident communicator (phone, email, face-to-face)
- Organised with good administration skills
- Located within a commutable distance of East London or Liverpool
- Full UK driving licence (Preferred)
Package:
- Basic salary: £30,000 – £35,000
- Annual Bonus
- 20 days holiday + bank holidays (rises up to 25 days with service)
- Pension
- Hybrid working
How to apply:
Submit your application or contact Jake Voisey on the details provided.
Senior Client Manager in Slough employer: SER (Staffing) Ltd
Contact Detail:
SER (Staffing) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Manager in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the events industry and let them know you're on the hunt for a Senior Client Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to client management and event crewing. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight specific examples of how you've successfully managed client accounts and handled challenges in the past. This will set you apart from the competition.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community, so make sure to let us know you're interested!
We think you need these skills to ace Senior Client Manager in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in the events industry and any relevant customer service or account management roles you've had.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Senior Client Manager role. Share specific examples of how you've managed client accounts and handled challenges in the past.
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application showcases your confident communication style. Keep it professional yet friendly, just like you would in a face-to-face meeting.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at SER (Staffing) Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the events industry. Familiarise yourself with common challenges and trends, especially those related to client management and event crewing. This will show that you're not just interested in the role but also passionate about the field.
✨Showcase Your Communication Skills
As a Senior Client Manager, you'll need to communicate effectively with clients and teams. Prepare examples of how you've successfully managed client relationships in the past. Think about times when you handled difficult situations or provided exceptional service.
✨Be Organised
Demonstrate your organisational skills by discussing how you manage multiple client accounts and projects simultaneously. Bring along any tools or methods you use to stay organised, like project management software or tracking systems, to illustrate your approach.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. This could be about the company's approach to client management or how they handle last-minute changes. It shows you're engaged and thinking critically about how you can contribute to their success.