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- Tasks: Manage client accounts and ensure top-notch service in a dynamic events environment.
- Company: Exciting event crewing company with a focus on client relationships.
- Benefits: Competitive salary, annual bonus, hybrid working, and generous holiday allowance.
- Other info: Enjoy a flexible work-life balance and opportunities for growth.
- Why this job: Join a vibrant team and make a real difference in client satisfaction.
- Qualifications: Experience in customer service or account management is a plus.
The predicted salary is between 30000 - 35000 £ per year.
This is a client-focused, relationship-driven position within an event crewing company, responsible for managing client accounts ensuring a high quality of service and customer retention.
- Managing existing client accounts
- Handling inbound enquiries (email & phone)
- Following up to gather feedback on projects ensuring smooth delivery
A background in customer service, administration, account management or event crewing would be beneficial.
Confident communicator (phone, email, face-to-face)
Full UK driving licence (Preferred)
Annual Bonus
~20 days holiday + bank holidays (rises up to 25 days with service)
~ Pension
~ Hybrid working
Accounts Manager, Client Relationship Manager in Slough employer: SER (Staffing) Ltd
Contact Detail:
SER (Staffing) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Manager, Client Relationship Manager in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the events and crewing industry. Attend local meetups or online webinars to make new contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to showcase your skills and experience. Keep it concise but impactful – highlight your customer service background and how it relates to managing client accounts.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for you. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Accounts Manager, Client Relationship Manager in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in client management and customer service. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this position and how your background in events or account management makes you the perfect fit for us.
Show Off Your Communication Skills: Since this role involves a lot of client interaction, make sure your application reflects your communication style. Whether it’s through your writing or how you present your experiences, we want to see that you can connect with clients effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at SER (Staffing) Ltd
✨Know Your Clients
Before the interview, research the company’s key clients and recent projects. Understanding their client base will help you demonstrate your knowledge of the industry and show that you’re genuinely interested in the role.
✨Showcase Your Communication Skills
As a Senior Client Manager, strong communication is crucial. Prepare examples of how you've effectively communicated with clients in the past, whether through phone calls, emails, or face-to-face meetings. This will highlight your confidence and ability to build relationships.
✨Prepare for Scenario Questions
Expect questions about handling difficult clients or managing multiple accounts. Think of specific situations where you successfully resolved issues or improved client satisfaction. This will showcase your problem-solving skills and customer service experience.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or future projects. This shows your enthusiasm for the role and helps you assess if the company is the right fit for you.