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- Tasks: Lead a team of engineers and manage service contracts up to £2 million.
- Company: Join a well-established fire and security company with a strong reputation.
- Benefits: Enjoy a competitive salary, overtime, company vehicle, health insurance, and 25 days holiday.
- Why this job: Be a key player in ensuring client satisfaction and operational efficiency in a dynamic environment.
- Qualifications: Experience in service management and strong leadership skills are essential.
- Other info: This role is site-based in Sidcup, offering a chance to make a real impact.
The predicted salary is between 45000 - 55000 £ per year.
Job Description Service Manager Sprinklers and Fire Sidcup (Site based) £45,000 – £55,000 DOE + Overtime + Company Vehicle + Pension + Health Insurance (Opt in) + Mobile Phone + Ipad + 25 days holiday and bank holidays. My client, a well-established fire and security company, are seeking an experienced Service Manager to oversee and manage service contracts valued at up to £2 million, lead and support a team of engineers, and ensure exceptional client satisfaction from our newly established offices. The ideal candidate will play a pivotal role in troubleshooting technical issues, maintaining seamless communication with the service coordinator, and nurturing relationships with key accounts. Key Responsibilities: Manage and oversee service contracts, ensuring delivery aligns with client expectations and company standards. Lead, supervise, and support a team of service engineers, providing guidance and fostering a collaborative environment. Liaise effectively with the service coordinator to optimize scheduling, resource allocation, and project timelines. Proactively troubleshoot and resolve technical challenges to minimize service disruptions and maintain operational efficiency. Build and maintain strong relationships with key accounts, acting as the primary point of contact for service-related inquiries and solutions. Monitor service performance, ensuring …
SER (Staffing) Ltd | Service Manager employer: SER (Staffing) Ltd
Contact Detail:
SER (Staffing) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SER (Staffing) Ltd | Service Manager
✨Tip Number 1
Familiarize yourself with the latest trends and technologies in fire and security systems. This knowledge will not only help you stand out during discussions but also demonstrate your commitment to staying updated in a rapidly evolving industry.
✨Tip Number 2
Network with professionals in the fire and security sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities within their organizations.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed service contracts and led teams in the past. Highlighting your experience with similar responsibilities will show that you're well-equipped for this role.
✨Tip Number 4
Research the company’s values and recent projects. Understanding their mission and how they operate will allow you to tailor your conversations and demonstrate that you’re a great fit for their team.
We think you need these skills to ace SER (Staffing) Ltd | Service Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Service Manager position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in managing service contracts and leading teams. Provide specific examples of how you've successfully resolved technical issues and maintained client satisfaction.
Showcase Communication Skills: Since the role involves liaising with various stakeholders, make sure to demonstrate your strong communication skills. Mention any experience you have in building relationships with clients and coordinating with team members.
Tailor Your Cover Letter: Craft a personalized cover letter that addresses the specific needs of the company. Mention why you are interested in this position and how your background makes you a perfect fit for their team.
How to prepare for a job interview at SER (Staffing) Ltd
✨Showcase Your Leadership Skills
As a Service Manager, you'll be leading a team of engineers. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements that demonstrate your ability to foster a collaborative environment.
✨Understand the Technical Aspects
Since the role involves troubleshooting technical issues, make sure you brush up on relevant technical knowledge related to fire and security systems. Be ready to discuss how you've handled technical challenges in previous roles and how you can apply that experience to this position.
✨Emphasize Client Relationship Management
Building strong relationships with key accounts is crucial. Prepare to share examples of how you've nurtured client relationships in the past, resolved service-related inquiries, and ensured client satisfaction. This will show your potential employer that you understand the importance of customer service.
✨Demonstrate Problem-Solving Abilities
The ability to proactively troubleshoot and resolve issues is essential for this role. Think of specific instances where you've identified problems before they escalated and implemented effective solutions. Discussing these experiences will highlight your proactive approach and operational efficiency.
