At a Glance
- Tasks: Service and maintain security systems while ensuring top-notch customer service.
- Company: Established Fire & Security company with over 23 years of experience.
- Benefits: Competitive salary, paid travel, company vehicle, and generous holiday allowance.
- Other info: Opportunities for career progression and overtime available.
- Why this job: Join a supportive team and develop your skills in a growing industry.
- Qualifications: Experience with security systems and strong communication skills required.
The predicted salary is between 30000 - 39000 € per year.
Location: North East (Newcastle area)
Salary: £30,000 - £39,000 DOE
The Package:
- 30 minutes paid travel time each way
- Company vehicle (including personal use)
- Fuel card
- Mobile phone, laptop & service Kindle
- Calibrated test equipment & access equipment provided
- Pension scheme
- 20 days holiday + bank holidays
- Sick pay
- Early finish on Fridays
- Overtime opportunities
- Bonus scheme
About the Company:
We are a well-established, forward-thinking Fire & Security company based in the North East, with over 23 years of industry experience. Our continued success is built on delivering high-quality design, installation, and maintenance solutions across a strong portfolio of commercial clients. Due to ongoing growth and new contract wins, we are now looking to expand our engineering team. This is an excellent opportunity to join a supportive business that values its engineers and offers long-term career development.
The Role:
As a Security Service Engineer, you will be responsible for:
- Servicing and maintaining Security systems
- Fault finding and carrying out repairs across multiple system types
- Occasional installation work where required
- Covering Newcastle and the surrounding North East region
- Working across a variety of commercial sites
- Ensuring high standards of customer service at all times
Experience Required:
- Proven experience working on Security systems, including:
- CCTV
- Access Control
- Intruder Alarms
- Full UK driving licence
- Ability to work independently and manage your own workload
- Strong communication and customer-facing skills
- Good IT/computer literacy
- Knowledge of testing and commissioning practices
- ECS Gold Card, IPAF, and PASMA (desirable but not essential)
- Engineers with either a Fire or Security bias will be considered
What’s on Offer:
You’ll receive a competitive salary, strong benefits package, and the opportunity to develop your skills within a growing and reputable company. This role offers stability, a supportive team environment, and genuine long-term progression.
If you're interested in finding out more, please apply with your CV or contact Courtney Gilgunn for a confidential discussion.
Security Service Engineer employer: SER (Staffing) Ltd
Join a well-established and forward-thinking Fire & Security company in the North East, where your skills as a Security Service Engineer will be valued and nurtured. With a strong focus on employee growth, a supportive work culture, and a comprehensive benefits package including paid travel time, a company vehicle, and opportunities for overtime, this is an excellent place to build a rewarding career while enjoying a balanced work-life environment.
StudySmarter Expert Advice🤫
We think this is how you could land Security Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions specific to Security Service Engineer roles. Think about your past experiences with CCTV, access control, and intruder alarms, and be ready to share how you've tackled challenges in those areas.
✨Tip Number 3
Show off your skills! If you have any certifications like ECS Gold Card or IPAF, make sure to highlight them during your conversations. It’s all about demonstrating that you’re the right fit for the role and the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and contributing to our success.
We think you need these skills to ace Security Service Engineer
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start writing your application, make sure to read the job description carefully. We want to see that you understand what the role of a Security Service Engineer entails and how your experience aligns with our needs.
Tailor Your CV:Don’t just send out the same CV for every job. Highlight your relevant experience with security systems like CCTV and intruder alarms. We love seeing how your skills match up with what we’re looking for!
Show Off Your Communication Skills:As a Security Service Engineer, you'll be interacting with clients regularly. Make sure your application reflects your strong communication skills. A friendly tone in your cover letter can go a long way in showing us you’re the right fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at SER (Staffing) Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of security systems, especially CCTV, access control, and intruder alarms. Be ready to discuss your hands-on experience and any specific projects you've worked on that relate to the role.
✨Show Off Your Problem-Solving Skills
As a Security Service Engineer, fault finding is key. Prepare examples of how you've diagnosed and resolved issues in the past. This will demonstrate your ability to think on your feet and tackle challenges head-on.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice explaining technical concepts in simple terms, as you'll need to interact with clients and colleagues. Think about how you can convey your ideas effectively during the interview.
✨Ask Smart Questions
Prepare thoughtful questions about the company and the role. Inquire about their approach to customer service or how they support their engineers' development. This shows your genuine interest and helps you assess if it's the right fit for you.
